A by-product of almost everything in my list is that the User Interface to enterprise applications is changing. Rapidly. Classic ERP applications are cemented to a UI that was popular when Windows 3.1 was new. Menu screens..upon menu screens..upon menu screens (they′ve had some “lipstick” applied, but the trouble that phrase got Barack Obama into precludes me from using it). In 2009, enterprise “2.0″ applications will dramatically extend the usability lead over legacy ERP to become even more like consumer Internet sites. Every piece of data will be a link: when I see an employee I can click to see where they are located, what job function they have, etc. and I can take action wherever I′m working: from e-mail, mobile, RSS, etc. Think Google (ask a question, get an answer) vs. ERP (login, navigate, menu, run report, navigate…).