Naomi Bloom’s 4 Foundations of Real SaaS, No. 1: Configuration
Naomi Bloom, founder and managing partner of Bloom & Wallace, sat down with us recently at Workday to talk about what she calls four of the foundational capabilities of SaaS—or at least, real SaaS. In the first segment of this four-part video series on SaaS (or enterprise cloud applications), Naomi discusses why configuration is a better choice than customization.