Why is HR strategy shifting from talent management to people management, and what’s the difference? Quite a bit, according to Josh Bersin, principal, Bersin by Deloitte, Deloitte Consulting LLP. In the first of a new video series, Bersin talks about the next evolution in HR and how a greater emphasis on engaging and empowering people is key to organizational success.
“People management is all about taking our focus away from HR practices and focusing on the people outcomes,” says Bersin. “It’s not just better HR and lower turnover. It’s better customer service. It’s more innovation.”
Watch the second video in the series, “Josh Bersin Video Series: The 2 Biggest Drivers of HR Tech Replacements.”