What changes do you anticipate at your institution once Workday Student is fully deployed?
Barney: We believe Workday Student will totally change the way we work with our students. The interface is completely self-service, mobile, and intuitive, so everything a student needs will be accessible at all times. From an administrative point of view, many pain points will be eliminated. Our office will have the ability to see when a process is stuck, and will have more access to data so they can deal with it in an efficient manner. Our faculty will able to easily enter grades, approve curriculum, and make changes to programs. Creating class schedules will become a more collaborative process, allowing us to better deliver the kinds of classes students want to take.
Cornelius: I’m most excited about the predictive analytics in Workday Student. With this kind of data, we can look at the student holistically, meaning not only classes and grades, but outside activities and appointments with tutors. This can help us plan ahead and anticipate things like a student falling into a bad financial situation or to intervene with a student who’s struggling from missing multiple classes.
What advice would you give another institution that might be considering a new student system?
Barney: Don’t get something that simply replaces what you already have. Think about what you truly need, like agility, flexibility, and a system that doesn’t keep you tethered to your IT team. Buy-in and 100 percent support from the decision-makers at your institution are also vital. My role in this design process has been to ensure the highest levels of our organization are involved and dedicated to this partnership, from design partner meetings to participating in user tests. You need them there throughout the process so that when the time comes to deploy, it’s a smooth, quick, and positive experience.