In his session, Baker said the role of the HR professional is crucial to GDPR readiness. He stressed the importance for HR professionals to communicate the benefits of implementation to all company personnel and to clarify employees’ roles and responsibilities. He also cited the need for HR to identify which technology is best to help them deal with GDPR compliance, including the role of cloud providers, like Workday, in meeting these needs.
“HR’s role will encompass not just communication, but also training and change management across all business units, such as IT and legal. As well as pushing back on resistance to change, HR will need to figure of incentives to ensure employee engagement,” he said.
Baker highlighted qualitative research he’s conducted with organizations currently working towards successful GDPR compliance. He said that developing an action plan, performing a gap analysis of where the organization is versus where it should be, and updating key processes and procedures to ensure compliance are three tangible steps forward-looking companies are taking right now. On a more philosophical level, Baker stressed the importance of optimism across the business and a focus on how the tough path to GDPR compliance will ultimately bear fruit for the entire business.
“We only need to look at the Sarbanes-Oxley act that pushed companies towards organizing their financial data. Compliance was a nightmare back then, but now they could not live without it,” said Baker. “This is an opportunity to move in the right direction. It puts data in the spotlight, offering improved data management and insights and the chance to rethink how you acquire, store, and maintain data.”