With all of the responsibilities and pressures facing finance teams today, they don’t have time to be concerned about whether their software is up-to-date and able to support business and regulatory changes, or if they’ll need to allocate budget to maintain their systems.
From the beginning, Workday wanted to solve the headaches caused by the old models: maintenance, upgrades, time, complexity, cost, and a race to avoid running obsolete software, to name a few. This leads us to the first fundamental concept that Workday embraced: the cloud. But it’s not just the fact that we embraced the cloud, but how we went about embracing it.
At a fundamental level, any architecture that makes software available as a service could be considered cloud. But, it’s how a vendor leverages the cloud model that has the most impact on your organization. Many vendors have simply taken their existing on-premise software and moved it off-site, making it available to customers through an interface. This approach simply takes the same issues you had before and moves them to a different location. It doesn’t solve the problems facing finance teams, who still grapple with out-of-date software that requires expensive, complex IT projects to make the changes necessary to keep your business in compliance with an ever-changing regulatory environment or to simply get an accurate view into how your business is performing. It’s a little like moving all the junk in your closet into storage without going through it and getting rid of anything.
We set out to build a system where all customers would be on the same version of the same system. For finance, this means that when a feature is added to Workday’s software—say, to address a new regulation—every customer gets it, automatically, and at the same time. This also means that customers can share best practices, because they’re all running the same software, and that integrations with other systems “just work,” because there’s only one version of Workday’s system.
By delivering our financial management system through the cloud, we can also make sure that customers have the resources they need, including during period-end and other crucial times. From the very beginning, we accepted that our applications would have to be highly available. To this end, we have made significant investments in architecture, backup, disaster recovery, monitoring, and automation technologies to help prevent our customers from experiencing outages to their business during critical tasks. We’re even taking this a step further, investing in the technology and processes required to achieve zero downtime, ensuring the system is always available without exception.