As Sanford has grown through mergers and acquisitions, we’ve tried to manage our corporate services centrally. Unfortunately, that hasn’t always worked. For example, while we had one CHRO managing the HR function, each legacy organization we merged with was still delivering services the same way they always did. We weren’t functioning as one cohesive organization.
As we started the process of transforming our organization, we began evaluating how we could better deliver HR services. We quickly realized that we wouldn’t be able to do it the right way without technology to support the transformation, and without alignment and visibility across the different functions. Our move to having one system of record in the cloud allows IT to be a better partner for finance and HR, and it will allow our entire organization to operate and scale better as a result.
Workday will provide us with more visibility into the costs and performance of our workforce and organization, and give us insight into how we’re delivering services across our different locations. Take, for example, supply chain management, which is a critical business function in healthcare. Having the right item at the right time for the right person—every single time—is a matter of life and death.