(Harry West is vice president of HCM transformation services at Appirio, a Workday services partner.)
When Appirio hosted its Worker Experience Tour in five cities across the U.S. and U.K. last year, our goal was to bring clients and partners together to better understand the changing needs of workers. We shared with attendees our simple formula for building the modern worker experience: provide consumer-grade experiences, enable more flexible ways of working, and remove barriers to information.
During the tour, customers discussed their journeys to the cloud and how through that process, they were able to deliver a better worker experience. Many of them discussed how the shift helped managers free themselves from manual processes and become more involved in day-to-day people management, which improved their effectiveness as leaders and ultimately, aided employee retention and career development. Others talked about making their workforces productive from anywhere—one of the many benefits of cloud-based, mobile solutions like Workday.
Now that we’re well into 2017, what’s next?
One of the most top-of-mind issues for HR leaders today is how to deliver continuous learning that meets workers where they are. As EdAssist found, more than 58% of millennials expect their employers to provide them with learning opportunities relevant to their job.