Our customers are seeing an impact to their organizations, especially in supporting growth and change. Christopher Klimek, vice president of global finance and HR technology at Aon plc, said, “We’ve always been acquisitive, and Workday supports our M&A strategy. Now we can be predictable in how we execute M&A and divestitures, and nimbler in the closing days of these deals. Workday allows us to move forward and deal with last-minute changes without having to raise any red flags.”
Mike Hite, director of finance technology at WeWork, also shared how Workday has helped their business. “It would previously take WeWork three months to go through a full data cycle. Now we have the ability to go through the full cycle of accounting close in a normal period of time, iterate on that data, and leverage data to make clear business decisions in real time.”
We believe Gartner’s recognition further validates that finance in the cloud is where the market is headed, and it’s been exciting to see this reflected in our customer momentum. In the last three years, we have tripled our financial management customer community with organizations from midsized companies to large, global enterprises such as Aon, Nasdaq, Netflix, and Cushman & Wakefield having selected Workday Financial Management.
This wouldn’t be possible without our commitment to customer satisfaction—it’s in our DNA and drives us as a company and the vision we have for our solutions. This is something I am very passionate about, as is every person here at Workday. We’ve maintained a 95 percent or greater customer satisfaction rating every year since we began measuring it in 2007, and last year achieved a 97 percent rating.
Workday also continues to invest in extending the benefits of its finance system with the addition of new products including Workday Planning, the first planning, budgeting, and forecasting application that allows customers to continuously and collaboratively plan within their core accounting system of record. In addition, Workday recently unveiled Workday Financial Performance Management, which provides the flexibility to consolidate, close, report, and plan without having to replace a company’s general ledger.
For our customers, we will continue to invest in our products and innovate to help keep you always moving forward and achieving success. We will also continue to demonstrate the core values that have shaped our company and products, and have been the cornerstone for our customer relationships and shared successes.
This is an exciting time for finance, and we look forward to helping to create new opportunities and successes for our customers on the road ahead.