Services are top-of-mind for business leaders across all industries, enabling providers to better serve their customers, providing new revenue streams, and allowing organizations to re-invent themselves. But business practices that have helped firms succeed in the past may not deliver in the future. And as globalization increases at a rapid pace, companies need to quickly scale their businesses for customers globally.
In this episode, Steve Bandrowczak, chief operating officer and chief information officer at Alight Solutions, explains how new technologies and changing consumer expectations are disrupting the professional services industry, and how CIOs and IT leaders can position their firms to succeed.
In This Episode
Macro Trends Changing the Industry
Consumerization of Professional Services
Unifying Finance and HR to Drive Value
Regulations and Compliance
Advice for CIOs and IT Leaders
In Good Company is a video series that addresses the biggest issues facing your business, with some of the smartest minds in the business. Check out all In Good Company episodes here.
Alight Solutions recently joined us to discuss how they fine-tuned key business processes, enabled real-time insights, and created a truly global workforce with Workday. Watch the replay Streamlining Finance, HR, and Services Delivery at Alight to learn more.