First and foremost, delivering value-based care won’t happen overnight. It’s going to be a long journey that providers will need to continue to think about. To survive the changes, providers will need to achieve transformative cost savings, which requires new operating models and technologies that allow them to balance the requirements for care delivery and cost containment across multiple reimbursement models.
While it’s not a silver bullet, healthcare providers won’t be able to deliver better care without fully embracing technology. To achieve the best clinical outcomes, they need to standardize care pathways, use qualified clinicians, integrate care and wellness programs, and customize care delivery at the individual level—all of which technology can help optimize. Healthcare was a little late to the digital party, but successful providers must be able to balance standardized care pathways with tailored care protocols for the individual consumer.
As providers continue to adopt and implement new technologies, they’ll generate valuable data that will lead to more insights and opportunities. Data analytics will help guide decisions for clinical pathways, and predictive analytics will provide clinical and behavioral insights about individual consumers so providers can direct them to the most appropriate care and support programs with the highest chances of success. Of course, these insights can be limited by the type of technologies that organizations are using.
At the operational level, the biggest changes are being driven from outside the traditional healthcare system. Providers are moving away from legacy and proprietary systems that were specifically designed for healthcare to cloud-based technologies that were designed for larger parts of the economy. These technologies are then configured for healthcare and have the ability to quickly adapt to changing needs and integrate data to make it more easily accessible to employees and leaders, with comprehensive dashboards and reporting around finance, supply chain, and HR data.