In Gaelic, the word Aon means “Oneness,” a fitting name for a company that has grown through more than 500 acquisitions to become one of the leading professional services firms in the world. Operating in 120 countries with 50,000-plus colleagues, Aon is united in its most important goal—to serve its clients.
As the company has grown worldwide, so has the complexity of managing the business. Disconnected systems had made it difficult—and costly—to have a global view of the organization and integrate acquisitions quickly. Increasing challenges led Aon to a big decision: It was time to make a global technology change.
“Our previous finance and HR systems couldn’t support our fast-changing global business,” says Jim Kendall, vice president of finance solutions at Aon. “Part of being an industry leader and providing clients with the best service is having the right technology foundation in place—systems that support our growth and give colleagues the tools and capabilities they need to do their jobs successfully.”
Aon moved to Workday to create a single unified system worldwide for finance and HR. We sat down with Kendall to better understand the challenges of rapid global growth, his views on whether the cloud is risky, and the biggest impacts he’s seen to the business.