So here we are, the start of a new year. Everyone is setting goals and making resolutions for what we’ll do differently in 2018. My trick is to make enough resolutions that I know I’ll keep at least one.
At Workday, we have a yearly goal that never changes . . . to help our customers realize as much value as they can from our products and services. We want everyone across your workforce to know which Workday features will make their lives easier and their jobs more productive. And, we want your business leaders to gain the insights they need, leveraging both your own internal and relevant external data, to make the best decisions for your organization.
Here are my top three picks for how your organization can get more out of Workday in 2018:
We are continuously innovating at Workday, with every update delivering new features and capabilities. It’s important that your employees and managers can discover and benefit from those new features as soon as possible. That’s why we recently began offering Workday Adoption.
This free set of tools shows you what features people are using and how they’re using them. With this information, your organization can create a plan to expand feature adoption and roll out new capabilities as they are released. This will get even easier with Workday 30, when you’ll be able to directly add new features announced in the “What’s New in Workday” report in Workday Community to your adoption plans. Workday Adoption helps you get the most possible value from what you already have.
We also invite those who are driving Workday adoption in their organizations to join the Workday Adoption and Metrics User Group in Workday Community (sign-in required).
Data is the world’s new currency. With our dashboards, business leaders get real-time, easily accessible, accurate data—the information they need to review, benchmark, and plan for your business.
Here are some dashboards to consider:
These dashboards are built right into Workday, and your organization can also create its own. We offer two-day workshops where report writers and others can learn how to create dashboards and build reports in your customer sandbox tenant with the assistance of a Workday consultant.
You’re probably using data internally to measure progress against your goals. What’s missing from that equation is the ability to compare your company to others. How do you stack up against similar companies? What are your strengths and weaknesses? Workday Benchmarking can show you. We launched this first ever Data-as-a-Service offering at Workday Rising in October.
Here’s how it works:
Our catalog is growing, and already includes HR benchmarks around workforce composition, turnover and retention, and leadership and management effectiveness. It also covers Workday usage, with future plans for benchmarks around financial management. We invite you to leverage the collective power of Workday’s extensive community—including over 26 million workers across more than 1,900 global organizations. See where you stand, what you’re doing that is driving you forward, and what may be holding you back.
I’m not sure how good I’ll be at keeping my personal New Year’s resolutions this year. But as a company, customer satisfaction will always be a top priority. That’s why I hope all of our customers will take a close look at these three offerings (your organization’s customer success manager can provide more details on any of them). Here’s to more insight, progress, and innovation in 2018!