Yes. Before, if you wanted to take vacation, there was a piece of paper for it. Changes to benefits, addresses for payroll, salary—they were all paper, administered at different times throughout the year.
Raises occurred on your anniversary date, and that was a paper form, too. Supervisors tracked anniversary dates for their employees and then routed these forms everywhere. Payroll then received a piece of paper with six signatures on it and had to enter it by hand. If they miskeyed it, it wouldn’t reflect what was actually approved, which was a big problem.
With Workday we went to an automated merit process. Now the system calculates merit raises based on performance, and it prorates you if you had a pay action during the year. In the past, our management team—some of our highest-level team members—were constantly chasing down paperwork. We’ve had tremendous progress in this area.