How Upskilling Is Critical to the Changing World of Work

Businesses must adopt new skills within their workforces to keep up with frequent advances in technology. Three HR leaders share how companies can stay ahead of emerging tech developments through upskilling and reskilling.

Emerging technology continues to change the way businesses work, and with that change comes the need for new skill sets. So, what does this mean for the future of talent

At  Workday Rising this year, three HR leaders sat down with Ashley Goldsmith, chief people officer at Workday, to discuss how emerging technology is transforming their employees, customers, and businesses.

Ellyn Shook, chief leadership and human resources officer at Accenture; Varun Bhatia, chief people and culture officer at AirAsia; and Michael Fraccaro, chief people officer at Mastercard; discussed how technology is rewriting the rules of workforce development. Among their observations:

  • Instead of trying to hire outside talent to fill the need for new skills, the HR leaders emphasized the importance of upskilling your current workforce to prepare for current and future disruption. 

  • Upskilling creates a mutually beneficial relationship. Expanding internal skill sets not only helps companies quickly adapt to change, but it also gives employees new areas of expertise that they can use to further their careers.

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