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Experts from Kantar gather extensive information about celebrity audiences, a company’s consumers, brand reputations, and much more—in real time. Behind these big data insights are 30,000 people working around the clock on every continent. The tools and processes they use evolve as quickly as consumer marketplaces, making internal workforce management extra challenging. To ensure that employees have the right tools and information at their fingertips, and that business strategies align across global sites, Kantar needed to give decision-makers faster insights about its own organization.
I had the opportunity to sit down with Nadia Hutchinson, global director for payroll projects at Kantar, to talk about changing requirements for internal business insights and automation, and about the skills employees need to be successful.