Workday Podcast: How JOANN Helped Address PPE Shortage

Janet Duliga, chief administrative officer at the fabric and craft retailer, discusses how the business quickly shifted its operating model to meet the demand for do-it-yourself personal protective equipment.

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Just as companies stepped up during World War II to assist the war effort, businesses today are using their resources to help fight the spread of COVID-19, producing products ranging from hand sanitizer to respiratory care equipment. JOANN, a fabric and craft retailer operating in 49 states, recently gained attention for supporting the creation of personal protective equipment during the pandemic. 

In this episode of the Workday Podcast, Janet Duliga, chief administrative officer at JOANN, chats about how the company provided the fabrics people needed to stay safe when face masks were in high demand.

Listen on SoundCloudHow JOANN Helped Address PPE Shortage

Listen on Apple PodcastsHow JOANN Helped Address PPE Shortage

Below are a few topics we touched on during our conversation. You can find our other Workday Podcasts here

  • How JOANN Stores shifted its business model to help meet the demand for do-it-yourself personal protective equipment when CEO Wade Miquelon realized there was going to be a shortage during the pandemic.

  • How the company has kept 95% of stores open by taking the guidelines from the Centers for Disease Control and Prevention, and the rules in each state, into consideration to keep customers and employees safe.

  • How hiring and onboarding processes have been sped up during this time; the new protocols, such as social distancing, that have been brought into each store; and how teams have been keeping up morale and employee engagement during this difficult time.

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