Workday Global Study: Five Principles to Help Organizations Navigate the AI-augmented Future

Professionals familiar with AI are largely optimistic about AI’s role in the workplace, according to “Elevating Human Potential: The AI Skills Revolution,” a global study from Workday. The study emphasizes AI’s potential to enhance human skills and productivity, highlighting that participants see AI as a tool to augment human capabilities rather than replace them.

In this article we discuss:

  • AI as a Catalyst for Creativity: AI can free individuals from mundane tasks, allowing them to focus on more strategic and creative endeavors.

  • AI as an Enabler of Elevated Leadership: AI can provide leaders with data-driven insights and predictive analytics, empowering them to make informed decisions and focus on higher-level responsibilities.

  • AI as a Facilitator of Lifelong Learning: AI can identify skills gaps, recommend personalized learning pathways, and facilitate knowledge sharing, enabling individuals to acquire new skills and knowledge.

  • AI as a Foundation for Trust: AI can enhance trust by promoting transparency and accountability in business operations and reducing the risk of human error and bias.

  • AI as a Bridge for Collaboration: AI can break down data silos, facilitate communication and information sharing, and enable more efficient and effective collaboration.

The latest global study from Workday, “Elevating Human Potential: The AI Skills Revolution,” highlights AI’s potential to amplify human capabilities and productivity. The data gleaned from professionals who are using or plan to use AI reveals a prevailing optimism about the future, one in which AI is viewed not as a replacement but as an enhancer of human skills.

To navigate this AI-augmented future successfully, the report emphasizes five key principles:

AI as a Catalyst for Creativity

The research revealed that 83% of respondents agree AI will enhance human creativity and lead to new forms of economic value. That’s because AI has the capacity to liberate individuals from mundane, repetitive tasks, allowing them to channel their energy and focus into more strategic and creative endeavors.

AI can serve as a creative assistant, generating novel ideas, automating content creation, and personalizing user experiences. By taking over routine aspects of creative work, AI can enable humans to explore new frontiers and push the boundaries of innovation.

AI as an Enabler of Elevated Leadership

While 82% of individual contributors agree with the statement that “employees will crave more human connection as AI usage grows,” only 65% of managers say the same. This is one of the bigger disconnects we found and presents leaders with the opportunity to give their employees the connection they need.

What’s more, AI can equip leaders with data-driven insights and predictive analytics, empowering them to make informed and strategic decisions. By automating routine administrative tasks, AI can free up leaders’ time, enabling them to concentrate on higher-level responsibilities such as fostering a positive work culture, building strong relationships, and inspiring their teams.

AI can also help leaders identify emerging trends and potential disruptions, ensuring their organizations remain agile and competitive.

AI as a Facilitator of Lifelong Learning

When asked about the main benefits of using AI to enhance productivity, the top responses focused on learning and building skills: 

  • Increased focus on higher-order skills
  • Increased accuracy in skills assessment and gap analysis
  • Improved employee engagement through interactive learning experiences

In the rapidly evolving landscape of work, continuous learning and upskilling are essential for remaining relevant and adaptable. AI can play a pivotal role in identifying skills gaps within an organization, recommending personalized learning pathways and facilitating knowledge sharing among employees.

By providing access to curated learning resources and offering real-time feedback, AI can empower individuals to acquire new skills and knowledge at their own pace.

Looking ahead, the data suggests that AI will spark a human skills revolution, redefining the nature of work and unlocking new possibilities for human achievement.

AI as a Foundation for Trust

90% of respondents agree AI can play a significant role in increasing transparency and accountability in organizations, with leaders (92%) and employees (89%) closely aligned. 

Trust is the cornerstone of any successful organization. AI can enhance trust by promoting transparency and accountability in business operations. By automating data collection and analysis, AI can reduce the risk of human error and bias, leading to more accurate and reliable information.

AI can also help organizations monitor compliance with regulations and ethical standards, fostering a culture of trust and integrity.

AI as a Bridge for Collaboration

AI helps free up human capacity for more meaningful work and collaboration. 93% of active AI users agree that AI allows them to focus more on higher-level responsibilities such as strategy and problem-solving. Effective collaboration is essential for achieving shared goals and driving innovation. 

AI can break down data silos and facilitate seamless communication and information sharing across teams and departments. By automating routine tasks and providing real-time access to relevant data, AI can enable employees to collaborate more efficiently and effectively. AI-powered tools can also facilitate virtual collaboration, connecting individuals across different locations and time zones.

Looking ahead, the data suggests that AI will spark a human skills revolution, redefining the nature of work and unlocking new possibilities for human achievement. 

Organizations that embrace a human-centric approach to AI adoption, invest in skills development, and foster a culture of transparency and collaboration will be well-positioned to thrive in the AI-driven future. 

By maximizing AI to augment human capabilities, we can create a future where humans and machines work together, or, as our CEO writes, “peacefully coexist,” to achieve extraordinary outcomes.

Read the “Elevating Human Potential: The AI Skills Revolution” global report, and dive into all things AI in our AI Masterclass series.

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