Brandon Fahey knows a thing or two about working under pressure. It was a Thursday afternoon in late February when early reports of the Ukraine crisis flashed on the screen. The team at Otis Elevator Co. immediately sought to ensure the safety of employees in the region. There was no playbook, no tool, and the clock was ticking. As the Workday Extend functional leader at his company, Brandon got to work creating a simple way for team members to check in and share their location and status and to support evacuation. The crisis check-in solution was created using Workday Extend and rolled out in days to fill this need.
I share this story to illustrate a couple of points, besides recognizing Brandon for his important work. First, change is coming at us faster than ever before, and as much as we wish it would slow down, it seems our businesses are running at a new pace. And second, it illustrates how critical it is to have a technology platform in place that enables businesses to adapt.
We have always taken pride in our ability to support our customers to drive change. Our true cloud architecture enables us to bring innovation to life through regular updates that allow us to adapt. In keeping with our core values of customer service and innovation, we saw an opportunity to innovate in new ways to support our customers, leveraging the breadth of our offering, our open platform, and our strong partnerships. So we launched and embraced a solutions-led approach.
From identifying ways to keep employees safe—whether it’s COVID vaccinations or safety check-ins during crisis situations—to determining how to track environmental, social, and governance (ESG) data, our solutions help customers face challenges—and fast.