We believe Workday’s recognition as a Leader in two Gartner Magic Quadrant reports and the only Customers’ Choice for Cloud ERP for Service-Centric Enterprises validates its position as the next-generation, intelligent system of action that helps finance teams navigate talent shortages and business complexity.
The world of finance is moving faster than ever. For decades, the enterprise resource planning (ERP) system was the silent partner in the office of the CFO—a reliable transactional system of record, quietly storing data and preparing financial statements. It was backward-looking, focused on summarizing yesterday’s performance. But, as any finance leader will tell you, the demands of the role have fundamentally changed.
Today, the CFO isn't just a custodian of value; they are the architect of future value. You’re being asked to lead with agility, protect the business in a volatile market, and confidently shape what comes next. That demands an ERP that is no longer a passive scorekeeper but an intelligent system of action—one that understands your business and reimagines work itself.
That’s why I'm genuinely delighted by Workday's recent peer recognition and acknowledgement from Gartner. To us, what truly matters is the impact this reflects: We believe it’s a profound validation of our strategy and our next-generation ERP.
For the fourth consecutive year, Workday has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Cloud ERP Service-Centric Enterprises1. Additionally, we were recognized as a Leader in the inaugural 2025 Gartner® Magic Quadrant™ for Cloud ERP Finance2, with the highest and furthest placement in both ability to execute and completeness of vision, respectively. And most importantly, we were honored to be the only vendor named a Gartner Peer Insights™ Customers’ Choice for Cloud ERP for Service-Centric Enterprises3.
For me, these recognitions—coupled with our highest market share of 17.3% in 2024 for ERP Worldwide SaaS revenue4—tells a powerful story: Workday’s vision for the future of finance is resonating, and more importantly, it's delivering tangible results for our customers. This, I feel, solidifies our position as the partner of choice for modern finance.
What truly matters is the impact this reflects: It’s a profound validation of our strategy and our next-generation ERP.
Andrew Kershaw
Group General Manager, Office of the CFO
Workday
I believe our placement in the inaugural Magic Quadrant for Cloud ERP Finance is a direct testament to the foundational choice we made: a single, unified architecture.
Unlike siloed legacy systems, our platform is built on a unified data model with in-memory analytics. This isn't technical jargon; this is the engine that allows you to simultaneously analyze your financial, operational, and workforce data in real time. It’s how we transform your role from a reactive historian to a proactive, strategic leader.
The difference between looking back and acting now is the responsible application of AI. This is where the game changes. Workday is built as an enterprise AI platform for managing people, money, and now, AI agents.
Our AI is embedded into our core financial applications to deliver concrete value, freeing up your team from the "undone work."
Protecting Value:
Our Revenue Contract Agent, for instance, automates the ingestion and validation of unstructured business documents, reducing manual effort and strengthening financial controls and regulatory agility.
The Financial Test Suite includes a Financial Test Agent that proactively interrogates data and processes, recommends resolutions, and elevates data asurance. And together with the Financial Audit Agent, automates audit evidence collection to share with auditors.
Shaping the Future:
Our Predictive Forecaster uses machine learning to automatically generate rolling financial forecasts and powerful ‘what-if’ scenario modelling. This allows your team to shift their focus from data entry to high-value strategic analysis, driving expansion and growth.
The Planning Agent drives strategic, data-driven planning. It provides the intelligence to empower your teams with actionable self-service analysis and automated variance insights that pinpoint root cause, allowing you to understand performance and adapt faster.
This commitment to continuous innovation ensures your solution is future-proof and evolves with your needs. You’re not just buying a product; you’re buying an adaptive partnership that keeps you ahead of the curve, with finance teams able to test new features in preview environments with minimal disruption.
Ultimately, in our view, our peer recognition of being a Customers’ Choice award highlights what truly matters: the impact we have on your day-to-day operations.
Service-centric organizations in particular rely on unifying data across multiple lines of business for real-time visibility. This is what enables agility, better decision-making, and organizational growth.
Leading global media company Condé Nast, for example, operates across more than 10 countries. As their manager of accounting systems notes, “Having HCM and finance on one platform across the globe helps us to be more efficient. We can better analyze all the data across the different markets.”
And when it comes to compliance and control in a complex regulatory landscape, our continuous accounting and anomaly detection capabilities are essential. Nelnet, a hybrid holding company with over 6,500 employees globally, closes its books a day faster and reduced manual journal entries by 20% by using Workday. Their managing director of corporate accounting calls it "incredible," adding, “With Workday, we’ve been able to streamline our month-end close process while strengthening our internal controls.”
To us, these recognitions aren’t an end point. They're confirmation that we’re on the right path. I believe they reinforce the importance of Workday’s unified approach and our commitment to using responsible AI to move you beyond compliance, efficiency, and insight.
At Workday, we’re more than a technology vendor; we are a trusted partner helping CFOs navigate a complex business landscape. We are committed to leading with innovation and a customer-first approach, empowering our clients to adapt, thrive, and drive their organizations to new heights of success.
1Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises, Robert Anderson, Johan Jartelius, Tomas Kienast, Sam Grinter, Denis Torii, Chaithanya Paradarami, 13 October 2025
2Gartner, Magic Quadrant for Cloud ERP Finance, Mike Helsel, Nick Duffy, Irmina Melarkode 29 October 2025
3Gartner® Voice of the Customer™ for Cloud ERP for Service-Centric Enterprises, By Peer Contributors, 23 May 2025
4Gartner® Market Share: Enterprise Application Software, Worldwide, 2024, Varsha Mehta, Jim Hare, Kevin Quinn, Radu Miclaus, Craig Roth, Julian Poulter, Roland Johnson, Alexandre Oddos, Chris Pang, Anand Chouskey, Balaji Abbabatulla, Amarendra., Rahul Yadav, Mudit Sharma, Kanchi Bindal, Akshita Joshi, Nimit Ball. 27 May 2025.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT and PEER INSIGHTS are registered trademarks and The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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