Our Expanding Ecosystem
We see our investments in our products and our customer satisfaction reflected in our growth. Customers from different industries, regions, and sizes continue to join the Workday community, and we’ve reached a big milestone: the successful deployment of Workday HCM for an organization with more than one million employees.
We also continue to expand how customers can join the Workday community and get more from their investments in Workday. The Workday partner ecosystem now exceeds 13,500 total certified resources, and we continue to foster an even more open and extensible Workday, with 200+ software partner firms and 12 Workday HCM Venture investments.
Organizations across the globe are benefiting, with insights about their employees and the employee experience. According to an executive at Everise, "No matter where in the world our teams are based, I get real-time information through Workday on all hiring metrics, employee demographics, attrition trends and reasons, promotion and payroll records, and compensation and benefits information."
Customer Success Is Our Success
We’ve continued to stay laser-focused on customer success, delivering the vision and innovation that global organizations need to navigate rapidly changing business and workforce circumstances. Our diverse group of Workday customers includes respected brands such as AirAsia, Netflix, and Target. And this year we’re thrilled that new companies like General Motors and Hong Kong Broadband Network have joined our customer community.
More than 70% of our customers are currently live in production, and we’re getting them into Workday and realizing value from their investment faster. And as our customer base grows, so does our customer satisfaction. According to our customer at PwC, ”When you look at what we did with Workday at PwC, it's an amazing story. It was a massive effort. We've unlocked value, we've simplified, we are now more flexible, we operate as a global team and we can better serve our global clients.”1
This year has brought unprecedented demands for resilience and adaptability. We’ve embraced that ourselves, delivering new products, expanding into new markets, and making significant investments to bring hundreds of new capabilities to our customers. We’ve also stayed focused on what matters most: Providing our customers with a system they can count on in a changing world.
1PwC, Our Journey, October 2020.
Read the report: “Gartner Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises,” Analysts: Jason Cerrato, Chris Pang, Jeff Freyermuth, Ron Hanscome, Sam Grinter, Ranadip Chandra, Amanda Grainger, John Kostoulas, Helen Poitevin, November 9, 2020.
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