Finally, organizations need to elevate the employee voice, so it becomes part of their strategic decision making. That means continuously listening to all employees to understand what they really want and need—not just once a year or quarter. Then, they can take decisive action and respond to employees’ evolving needs. This will drive the ongoing positive change that contributes to future business success.
Flexible working is about more than allowing your people to work from home—it’s about fostering an environment where autonomy and mutual trust can thrive. Now, more than ever, businesses need to pay greater attention to the needs of caregivers, listen to their feedback, and be proactive in finding viable solutions.
“The rise of the hybrid working model is down to the fact that in the post-pandemic world, many people want to be back in the office, but not all the time,” said Rick Kershaw, senior HR director, Workday, in an article last year about hybrid working. “As we’ve seen in lockdown, people have seen the benefits of working from home. We’ve been able to spend less time commuting, more time focusing on our work, and we’ve had more autonomy over our working hours.”
After all, what we want is the flexibility to be closer to what’s best for our lives overall, and our working lives are only one part of that. That may mean finding the right work-life balance that best supports our families and friends in need.
The future of work is about supporting your people wherever they are—in the office, at home, and beyond—and making work really work for them.