Professional and Business Services Firms Realised up to €2 Million Worth of Savings Over Three Years with Workday, Forrester Consulting Finds

Forrester Consulting conducted The Total Economic Impact™  of Workday for Professional and Business Services Firms study, on behalf of Workday.

Forrester Economic Impact

A step into the unknown can be daunting - the pitfalls loom large and obvious, while the benefits can seem slightly more distant and improbable. When it comes to deploying technology that promises to fundamentally transform your business, how can you be sure that you’ll be the better for it?

To help business leaders understand the potential benefits of bringing PSA, HR, finance and planning together on Workday, as well as its financial impact, Workday commissioned Forrester to conduct a Total Economic Impact™  (TEI) study. From speaking directly to our customers in the professional and business services industry, the study found that similar businesses can expect to realise the following benefits from deploying Workday:


  • Project automation efficiencies worth €1.7 million over three years

  • Enhanced financial planning and reporting worth €193,666 over three years

  • Reduced audit costs worth €89,527 over three years

  • Faster onboarding worth €28,322 over three years     


The representative interviews and financial analysis conducted by Forrester Consulting found that a composite organisation experiences combined benefits of more than €2 million over three years.   

The study also highlights unquantifiable benefits such as improved employee engagement, reduced employee attrition and an improvement in the onboarding experience for new hires.  

You can read the full findings of the Forrester Total Economic Impact™ of Workday for Professional and Business Services Firms study here including quotes from our customers on the value they’ve realised since deploying Workday.

More Reading