Customers and Community

Customer stories and news about our events, including Workday Rising.

Customers and Community Workday News and Culture

New Approach, Same Goal: Staying Dedicated to Workday Customer Satisfaction

The results from Workday’s 2021 Customer Satisfaction Survey are in. While we’re proud to have consistently earned high marks on our surveys, learn what we’ll do differently going forward to gain even more insight into customer satisfaction.

Emily McEvilly
Customers and Community Technology Innovation

Standard Contractual Clauses: Enabling Future Cross-Border Data Flows

Barbara Cosgrove, vice president, chief privacy officer at Workday, discusses the European Commission's newly released, final version of new Standard Contractual Clauses (SCCs), which provides clarity for companies that transfer personal data outside of Europe.

Barbara Cosgrove
Customers and Community Technology Innovation

3 Workday Customers Share Their Paths to Digital Acceleration

At our Workday Elevate Digital Experience 2021 in the UK, leaders in finance, HR, and technology discussed how they’re reducing complexity, engaging employees, and driving innovation through digital transformation efforts.

Steve Dunne
Customers and Community

Primark: Fashioning the Future of HR in the Retail Workplace

At our Workday Elevate Digital Experience 2021 in the UK, fashion retailer Primark shared how it brought together effective HR approaches and technology to move with agility, engage with employees, and prepare for the future.

Steve Dunne
Customers and Community

Global Study: Professional Services Companies Are Both Leading and Lagging in Organizational Agility

Professional services firms have made significant progress in their digital efforts, but there’s still work to do. In our latest executive survey, key findings reveal where the industry needs to go.

Workday Staff Writers
Analytics and Insights Customers and Community

Workday Industry Insights Europe: Technology and Data Strategies for Financial Services

At our recent digital event, an IT leader at Netherlands-headquartered trading firm IMC spoke about how the ability to unlock data has served their customers, even while facing unprecedented business disruption.

Jillian Ogawa
Customers and Community

Workday Industry Insights Europe: How Professional Services Is Preparing for the Post-Pandemic World

At our recent digital event, finance executives and industry analysts discussed how the pandemic has impacted the pace of digital change in the professional services industry.

Steve Dunne
Customers and Community

CIO View: Pushing the Button on Digital Acceleration

Based in Germany with more than 670 subsidiaries globally, ThyssenKrupp is one of the world's largest steel producers. During our digital event, Conversations for a Changing World, ThyssenKrupp’s CIO shared how the company embarked on a transformation programme to accelerate its shift to digital in 2020.

Steve Dunne
Customers and Community Human Resources

Workday Industry Insights Europe: Building a Firm Foundation for Retail Human Capital Management

At our recent digital event, Harrods and Fielmann AG talked about how having a single system with Workday helps them achieve greater business insights, stay connected with their employees, and streamline business processes.

Jeremiah Barba
Customers and Community Technology Innovation

Asia-Pacific Leaders Share How Digital Agility Is Enabling Them to Emerge Stronger

While the pandemic has created many challenges, The Salvation Army Australia and City Developments Limited of Singapore have also found the disruption has led to new and better ways of working. Learn more from their talk during our digital event, Conversations for a Changing World.

Jillian Ogawa
Customers and Community Finance

How Veolia Unlocked Finance Agility During a Global Crisis

Even during a pandemic, many forward-thinking businesses have continued with their digital transformation initiatives. Yael Leblanc, group finance transformation director at Veolia, a global environmental services company headquartered in France, discusses why the shift to a new finance system proceeded as planned despite the global lockdown.

Steve Dunne
Customers and Community Human Resources

How Prudential Is Delivering a World-Class Employee Experience

By prioritizing the wellbeing of its customers and employees, Prudential plc helps people get the most out of life. Jolene Chen, group head of HR, shares how the company is able to deliver on its value and purpose through a time of change and disruption.

Workday Staff Writers
Customers and Community Workday News and Culture

The Safety of Our Community: Precautions We’re Taking at Workday

During the coronavirus (COVID-19) pandemic, Workday is taking precautions to ensure the safety of the Workday community, including our employees and their families, customers and prospective customers, partners, and visitors. You'll find regular updates on the steps we're taking here.

Workday Staff Writers
Customers and Community Finance

How Equiniti Reshaped Finance and HR with Workday

As businesses rebound from the outbreak of COVID-19, the need for agility intensifies. Robert Bloor, group financial controller at Equiniti, describes how his organisation transformed its finance and HR systems to support continuous change.

Steve Dunne
Customers and Community Technology Innovation

How Workday Integration Cloud Accelerates Digital Transformation for Our Customers

Workday Integration Cloud is key to our customers’ fast and successful transition to the cloud—and for their continued success as business needs, tools, and technologies continue to evolve.

Workday Staff Writers
Customers and Community Finance

Aon’s Controller on Delivering a Fully Remote Financial Close

In the midst of a global pandemic, Aon plc delivered its first-ever remote financial close. We spoke with Mike Neller, Aon’s controller, to learn more.

Workday Staff Writers
Customers and Community Workday News and Culture

What We Learned on Our Journey to Net-Zero Carbon Emissions at Workday

One year before our target date, we’ve achieved net-zero carbon emissions and are powering our business with 100 percent renewable electricity. Here are four powerful lessons we learned in the process.

Erik Hansen
Customers and Community Human Resources

How Siemens Healthineers Is Embracing Disruption in Healthcare

Andre Heinz, global head of human resources at Siemens Healthineers, talks about the changing face of the healthcare industry, the role of technology and people in transforming it, and the importance of a strong culture.

Steve Dunne