As we look towards 2023, which technologies do you think will burst into the mainstream and how do you think they will impact businesses?
I think we’re going to see high adoption of machine learning as businesses understand its value and see use cases in action from their peers and competitors. At Workday, those customers who were early adopters are gaining huge benefit from using it and that will continue to grow. Machine learning will continue to facilitate a more engaging user experience and assist with key decision making. Automation more broadly will become commonplace across sectors with significant manual-intensive processes, such as the financial services sector.
As companies and their employees shift between remote and office-based work, we’ll see more of a push towards blockchain adoption, as trust and verification become issues that organisations want to get a better handle on. It’s promising to see the work of those early adopters paying off and at Workday we’re lucky to call some of those businesses our customers.
Finally, we’ve been asking all our guests in this issue, what advice would you give yourself if you were starting out today and what would you have done differently?
In all honesty, there’s not much I would change about my career, even though I could not have written my story when starting out. I may have taken some zig-zags along the way but I never ended up turning right when I wished I had turned left. There are probably times when I should have listened more to my mentors or sponsors and leaders who went before me, but equally there were occasions when I wished I had gone with my gut instinct – yes there are times when the data in front of you is just not enough and human judgement counts for more! For anyone starting on their career, I would leave them with where I started this interview – be curious, take calculated risks, do not shy away from opportunities that may seem ambitious and continue to have a learning mindset.
Read more about diversity and equity, overcoming prejudice and building inclusive organisational cultures as well as inspirational stories from women in IT in Vol. 7 of SmarterCIO.