Report: Rethinking Finance and Human Resources in Hospitality
Find out how your hospitality business can rise to the challenges disruption brings in our whitepaper with IDC. You’ll learn how to create excellent customer experiences and why rethinking your finance and HR digital strategies is key.
If the pandemic and its subsequent fallout did one thing, it was to re-emphasise the importance of resilience in business. Few sectors were hit harder or were more heavily disrupted than the hospitality sector. A plethora of social, business and macro-economic challenges have forced swift, lasting change, as the industry looks to adapt its business model for the omnichannel world.
The key to building resilience lies in digital acceleration, and having the systems to manage change effectively. For the hospitality sector this means understanding how technology can support more agile, resilient business models and how to prioritise tech investments.
A recent IDC white paper, sponsored by Workday “Rethinking Finance and Human Resources in Hospitality: Building Resilience and Efficiency in a Heavily Disrupted Industry” explores how digital acceleration impacts lines of business, including finance, HR and IT. It underlines how it’s crucial for hospitality organisations to hire and retain digital talent, leverage AI and ML analytics to automate and support agile planning processes, achieve a single version of the truth through data democratisation, and increase operational agility.
Readers of the white paper can learn more about the trends reshaping the hospitality industry and the five strategic priorities in the hospitality sector’s digital transformation.
Key findings from the white paper, include:
See how your hospitality business can rise to the challenges disruption brings in our whitepaper with IDC. You’ll learn how to create excellent customer experiences and why rethinking your finance and HR digital strategies is key.
Neil Gribben, vice president of accounting and control at hospitality and leisure company Belmond, met with Workday’s Tim Wakeford to discuss how finance has pushed forward with digital acceleration during the pandemic.
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