In the healthcare industry, children’s hospitals have a unique mission. They are responsible for delivering quality care for some of the most vulnerable members of our society, with many having goals to positively transform the patient experience and improve care quality, while reducing operational inefficiencies in a rapidly changing, highly regulated industry. Increasingly, digital transformation is key to their success.
As part of Dayton Children’s Hospital’s (DCH) digital transformation, the leadership team knew they needed to shift to a new cloud-based enterprise planning (ERP) system to keep up with growing complexities. They selected Workday as their platform for this digital transformation, placing equal importance on finance, HR, and IT functions to support their growth.
After success with Workday Financial Management and Workday Human Capital Management (HCM), the DCH team selected Workday Supply Chain Management to further digitize their business practices. With 3,600 employees, DCH serves 20 counties in Ohio and eastern Indiana, spanning 75,000 patient days annually across 17 locations. Dayton Children’s was the fifth hospital, and second children’s hospital, to go live with Workday Supply Chain Management.
We sat down with David Farrall, corporate director of supply chain at DCH, to learn more about DCH’s supply chain management challenges and needs. Farrall discussed his team’s experience deploying a new supply chain management system, benefits they’re already seeing, and their partnership with Workday.