Professional and Business Services

Planning Technology Innovation

Why Professional Services Firms Must Digitize These 5 Areas

Many professional services firms steer clients through digital transformation journeys, yet rely on disconnected and manual processes to manage their own businesses. Digitizing these areas can help firms be more competitive.

Mark David January 16, 2020

Human Resources

Norconsult Embraces HR Disruption Head On

With continued global expansion, Norconsult, a leading multidisciplinary consultancy firm for social planning, engineering design, and architecture, disrupted its approach to HR to better engage its people.

Steve Dunne September 25, 2019

Planning

3 Workforce Planning Tips for Project-Based Businesses

Here's how professional services organizations can develop capacity flex—the ability to rapidly increase or decrease staffing levels or to shift quickly from one project to another.

Adaptive Insights Staff Writers July 16, 2019

Human Resources

Workday Podcast: Modern Professional Services Automation Helps Firms Work Smarter

Margo Visitacion, vice president and principal analyst at Forrester Research, discusses the challenges facing professional services firms, and how technology solutions such as professional services automation (PSA) can help firms work smarter rather than harder.

Mark David June 18, 2019

Customers and Community Finance

Energy Efficiency Expert CLEAResult Increases Productivity and Visibility with Workday

CLEAResult, a professional services company, shares how it improved operational efficiencies by moving to a single system for finance, HR, planning, and professional services automation (PSA).

Julie Jares June 12, 2019

Planning

Professional Services Firms: Five Critical Factors for Better Capacity Planning

Pop quiz: How many resources do you need in a week, month, or season from now? Here are the most important areas to consider for capacity planning.

Adaptive Insights Staff Writers May 22, 2019

Finance Technology Innovation

Counting on Change in the Accounting Industry

For the accounting industry’s long-term health, KPIs need to change. Here are a some ways firms can move in the right direction.

Mark David April 29, 2019

Finance Human Resources

How IT Consulting Firm BNB Has Gained Insights and Increased Profitability

The chief operating officer at Business Network Builders (BNB) explains how using Workday has helped the IT services company increase project profitability, improve employee engagement, gain insights into resource needs, and more.

Patrice Cappello April 23, 2019

Planning

Customer Voice: How Workforce Planning Supports Rapid Growth

Rapid global growth is never easy—but it can be much smarter and more efficient with workforce planning. That's the experience of international law firm Pinsent Masons LLP. Andrew Brett, financial accounting manager, shares how the firm uses workforce planning to better manage growth—and the insights it's gaining in the process.

Adaptive Insights Staff Writers February 06, 2019

Human Resources

Professional Services Outlook 2019: Q&A with Jeanne Urich of Service Performance Insight

What four key trends will impact the professional services industry this year? Jeanne Urich of Service Performance Insight (SPI) shares these and more ahead of SPI's publication of the 2019 Professional Services Maturity Benchmark.

Mark David January 31, 2019

Finance

Solving Global Business Challenges with Workday: Q&A with Aon’s VP of Finance Solutions

In Gaelic, the word Aon means “Oneness,” a fitting name for a company that has grown through more than 500 acquisitions to become one of the leading professional services firms in the world. As the company has grown, so has the complexity of managing the business. Jim Kendall, vice president of finance solutions at Aon, discusses the challenges of running a fast-changing global business, his views on innovation and risk, and how a global, unified finance and HR system has made an impact on the business.

Workday Staff Writers October 01, 2018

Human Resources Technology Innovation

The New Era of Professional Services: Q&A with Jeanne Urich of Service Performance Insight Research

The professional services industry is experiencing strong growth, yet new opportunities bring new challenges. Jeanne Urich, managing director at Service Performance Insight (SPI), discusses trends impacting the industry, the role of professional services automation (PSA), and what firms should expect from their PSA providers and solutions.

Mark David August 17, 2018

Finance Planning

Planning and Forecasting for the Professional Services Firm of the Future

Wouldn’t it be nice to have a crystal ball that allows you to gaze into your firm’s future? With the proper business processes, measures, and systems in place, you can more easily forecast which clients and services lines are expected to deliver the most revenue and allocate budget and resources to support them.

Mark David August 09, 2018

Customers and Community Finance

Ryan, LLC on Finance, Technology, and Its Roadmap for the Future

Ryan, LLC helps its global clientele of Fortune 500 companies alleviate the challenges of complex tax codes. Their workforce must be able to keep up with changing regulations and requirements, which requires the right talent and systems. Justin Bitner, director of financial management systems at Ryan, discusses the benefits of Workday's unified system and the approach they take to change management.

Elaine Ip July 25, 2018

Customers and Community

How Booz Allen Hamilton is Turning its 2020 Vision into Reality

Attracting and retaining the best talent can be particularly challenging in the professional services industry, where firms are looking for people with unique skills and even security clearances. In this interview, Sarah St. Clair, vice president of people services at Booz Allen Hamilton, discusses the firm’s people-focused culture and how Workday helps support it.

Elaine Ip June 18, 2018

Analytics and Insights

Scale or Derail: Three Ways to Improve Your Firm’s Efficiency

Effectively handling growth means thoughtfully approaching scaling, which is about more than just piling on more people and resources. That can actually slow your professional services' firm down if you don't create sustainable business practices and processes that revolve around consistent, reliable data.

Patrice Cappello June 12, 2018

Technology Innovation

In Good Company: Innovating in Professional Services

In this episode, Steve Bandrowczak, chief operating officer and chief information officer at Alight Solutions, explains how new technologies and changing consumer expectations are disrupting the professional services industry, and how CIOs and IT leaders can position their firms to succeed.

Elaine Ip April 01, 2018

Human Resources

In Professional Services, It’s All About Having Mad Skills

In the world of professional services, nothing is more vital than having a deep pool of “mad skills” available for clients. Learn how successful firms have accomplished this by having a talent management strategy incorporated into their resource management tools and processes.

Mark David March 13, 2018

Human Resources

Expert Advice: Why Law Firms Are Focused on Talent Management

A firm’s biggest asset is its legal talent. Chief talent officers from Dechert LLP and Arnold & Porter Kaye Scholer LLP discuss how law firms can improve their approach to talent management, and why technology plays an important role.

Elaine Ip November 26, 2017

Human Resources

Why Professional Services Firms That Emphasize Learning Lead the Pack

Research shows the professional services industry faces growing attrition and decreasing growth, yet one important solution that's often overlooked is an effective learning program. Here's how various learning approaches can keep employees engaged throughout their careers.

Mark David November 13, 2017

Human Resources

3 Ways Professional Services Firms Can Prosper

With the release of SPI’s 2017 benchmark report, it’s clear the professional services industry continues to face challenges. Read on to learn three ways leading professional services firms are moving their organizations forward.

Mark David September 11, 2017

Finance

5 KPIs Every Professional Services Firm Should Track

The professional services industry faces some challenges, including declining new-client revenue and higher employee attrition. Mark David covers five key performance indicators that firms need to track to ensure top performance today and position themselves for the future.

Mark David January 30, 2017

Finance

Why Change is an Opportunity for the Professional Services Industry

The professional services industry is dealing with a substantial decline in new client revenue. Mark David discusses three focus areas that will help firms increase profits and productivity.

Mark David October 05, 2016

Workday News and Culture

Talking Vertical: Workday’s Approach to Industries

Workday VP John Webb discusses our industry strategy, and reveals what makes Workday—and our customers—unique in how we approach this effort.

Workday Staff Writers August 06, 2015

Analytics and Insights

5 Questions on Workday Professional Services Automation

Today we introduced Workday Professional Services Automation (PSA), a new solution I am very excited about. Here are some of the questions I've received from customers, prospects, and partners about Workday PSA and how it's differentiated.

Betsy Bland April 09, 2015

Customers and Community

Workday Recognizes Innovative Customers with First-Ever Inspire Award

This week Workday presented Allied Global with our first Workday Inspire Award. This award recognizes outstanding customers that are doing an amazing job of leveraging business insights from Workday to deliver quantifiable results for their organizations.

Workday Staff Writers November 07, 2014

Finance

Diary of a Deployment Part 3: Going Live with Workday Financial Management

Last March I wrote about how quickly the deployment took off after selecting Workday—we had converted a full year of historical data and were testing transactions within the first 10 weeks. In my second post, halfway through the deployment, I shared how we were using Worktags to tag keywords and events in our data so we could later report and analyze it in different ways and from different views. In this third installment, I want to share some immediate benefits and changes that we're already seeing or expect to see in the near future.

Mark Stinson November 03, 2014

Finance

Diary of a Deployment Part 2: Business Insights with Workday Worktags

You may have read my post yesterday about the first few months of our Workday Financial Management deployment and what we accomplished in that short time. Today’s post is about Shelter Insurance Companies’ goal for more transparency across our business, which we expect to achieve with the data transparency and analysis capabilities within Workday.

Mark Stinson May 15, 2014

Finance

Diary of a Deployment: Workday Financial Management at Shelter Insurance

Late last year, Shelter Insurance Companies selected Workday to move our finance operations off legacy technology and into the cloud. We are nearly halfway through and expect to have Workday Financial Management fully deployed in September. Workday invited me to contribute to the Workday Blog, and I’ve taken them up on the opportunity to share our experience with others.

Mark Stinson May 14, 2014