The COVID-19 pandemic likely exacerbated what we found in our global study, conducted before the crisis: The majority of professional services businesses experience competing challenges moving to real-time planning.
In times of hypergrowth, it can be difficult for companies to stay nimble. Chris Skinner, CEO at TopBloc, shares how his professional services firm was able to remain agile through a time of rapid growth.
We invite business leaders throughout Europe to join us for the Workday Elevate Digital Experience, where you’ll hear from Workday and our customers on how to gain insights, navigate change, and keep your organizations moving forward.
Here’s a quick guide to the new demands of the finance function, what you need to know about financial management systems, and how the right financial system can help companies adapt to a changing world.
Chief Customer Officer Emily McEvilly shares how customers are using Workday to help them maintain business continuity and solve challenges created by the pandemic. Emily also discusses how customers have influenced new product configurations we’ve created to help them manage their businesses and workforces.
In today’s new world of remote work, professional services firms need to quickly pivot their service models to meet their customers’ changing needs. Read Alight Solutions’ best practices for delivering client services remotely.
Businesses must adopt new skills within their workforces to keep up with frequent advances in technology. Three HR leaders share how companies can stay ahead of emerging tech developments through upskilling and reskilling.
Many professional services firms steer clients through digital transformation journeys, yet rely on disconnected and manual processes to manage their own businesses. Digitizing these areas can help firms be more competitive.
With continued global expansion, Norconsult, a leading multidisciplinary consultancy firm for social planning, engineering design, and architecture, disrupted its approach to HR to better engage its people.
In the webinar, “Best in Class KPIs: Benchmarking Your Professional Services Business,” Jeanne Urich, managing director of SPI, shares compelling data from her company’s 2019 Professional Services Maturity Benchmark.
Margo Visitacion, vice president and principal analyst at Forrester Research, discusses the challenges facing professional services firms, and how technology solutions such as professional services automation (PSA) can help firms work smarter rather than harder.
The chief operating officer at Business Network Builders (BNB) explains how using Workday has helped the IT services company increase project profitability, improve employee engagement, gain insights into resource needs, and more.
Rapid global growth is never easy—but it can be much smarter and more efficient with workforce planning. That's the experience of international law firm Pinsent Masons LLP. Andrew Brett, financial accounting manager, shares how the firm uses workforce planning to better manage growth—and the insights it's gaining in the process.
What four key trends will impact the professional services industry this year? Jeanne Urich of Service Performance Insight (SPI) shares these and more ahead of SPI's publication of the 2019 Professional Services Maturity Benchmark.
In Gaelic, the word Aon means “Oneness,” a fitting name for a company that has grown through more than 500 acquisitions to become one of the leading professional services firms in the world. As the company has grown, so has the complexity of managing the business. Jim Kendall, vice president of finance solutions at Aon, discusses the challenges of running a fast-changing global business, his views on innovation and risk, and how a global, unified finance and HR system has made an impact on the business.
The professional services industry is experiencing strong growth, yet new opportunities bring new challenges. Jeanne Urich, managing director at Service Performance Insight (SPI), discusses trends impacting the industry, the role of professional services automation (PSA), and what firms should expect from their PSA providers and solutions.
Wouldn’t it be nice to have a crystal ball that allows you to gaze into your firm’s future? With the proper business processes, measures, and systems in place, you can more easily forecast which clients and services lines are expected to deliver the most revenue and allocate budget and resources to support them.
Ryan, LLC helps its global clientele of Fortune 500 companies alleviate the challenges of complex tax codes. Their workforce must be able to keep up with changing regulations and requirements, which requires the right talent and systems. Justin Bitner, director of financial management systems at Ryan, discusses the benefits of Workday's unified system and the approach they take to change management.
Attracting and retaining the best talent can be particularly challenging in the professional services industry, where firms are looking for people with unique skills and even security clearances. In this interview, Sarah St. Clair, vice president of people services at Booz Allen Hamilton, discusses the firm’s people-focused culture and how Workday helps support it.
Effectively handling growth means thoughtfully approaching scaling, which is about more than just piling on more people and resources. That can actually slow your professional services' firm down if you don't create sustainable business practices and processes that revolve around consistent, reliable data.
In this episode, Steve Bandrowczak, chief operating officer and chief information officer at Alight Solutions, explains how new technologies and changing consumer expectations are disrupting the professional services industry, and how CIOs and IT leaders can position their firms to succeed.
In the world of professional services, nothing is more vital than having a deep pool of “mad skills” available for clients. Learn how successful firms have accomplished this by having a talent management strategy incorporated into their resource management tools and processes.
A firm’s biggest asset is its legal talent. Chief talent officers from Dechert LLP and Arnold & Porter Kaye Scholer LLP discuss how law firms can improve their approach to talent management, and why technology plays an important role.
Research shows the professional services industry faces growing attrition and decreasing growth, yet one important solution that's often overlooked is an effective learning program. Here's how various learning approaches can keep employees engaged throughout their careers.
With the release of SPI’s 2017 benchmark report, it’s clear the professional services industry continues to face challenges. Read on to learn three ways leading professional services firms are moving their organizations forward.
The professional services industry faces some challenges, including declining new-client revenue and higher employee attrition. Mark David covers five key performance indicators that firms need to track to ensure top performance today and position themselves for the future.
Today we introduced Workday Professional Services Automation (PSA), a new solution I am very excited about. Here are some of the questions I've received from customers, prospects, and partners about Workday PSA and how it's differentiated.
This week Workday presented Allied Global with our first Workday Inspire Award. This award recognizes outstanding customers that are doing an amazing job of leveraging business insights from Workday to deliver quantifiable results for their organizations.
Last March I wrote about how quickly the deployment took off after selecting Workday—we had converted a full year of historical data and were testing transactions within the first 10 weeks. In my second post, halfway through the deployment, I shared how we were using Worktags to tag keywords and events in our data so we could later report and analyze it in different ways and from different views. In this third installment, I want to share some immediate benefits and changes that we're already seeing or expect to see in the near future.
You may have read my post yesterday about the first few months of our Workday Financial Management deployment and what we accomplished in that short time. Today’s post is about Shelter Insurance Companies’ goal for more transparency across our business, which we expect to achieve with the data transparency and analysis capabilities within Workday.
Late last year, Shelter Insurance Companies selected Workday to move our finance operations off legacy technology and into the cloud. We are nearly halfway through and expect to have Workday Financial Management fully deployed in September. Workday invited me to contribute to the Workday Blog, and I’ve taken them up on the opportunity to share our experience with others.