Due to the massive amount of disruption in the retail industry this year it’s somewhat futile to try and predict how the holiday season will turn out, so let’s talk about how it’s unfolding so far and how retailers are preparing for the busiest weeks.
Janet Duliga, chief administrative officer at the fabric and craft retailer, discusses how the business quickly shifted its operating model to meet the demand for do-it-yourself personal protective equipment.
Lesley Ballantyne, director of people operations for the John Lewis Partnership, connected with Peter Gamble, Workday regional vice president and country leader for the UK and Ireland, at this year’s Workday Elevate Digital Experience, to discuss how one of the UK’s best-loved retail groups has been facing digital disruption head on.
We invite business leaders throughout Europe to join us for the Workday Elevate Digital Experience, where you’ll hear from Workday and our customers on how to gain insights, navigate change, and keep your organizations moving forward.
Chief Customer Officer Emily McEvilly shares how customers are using Workday to help them maintain business continuity and solve challenges created by the pandemic. Emily also discusses how customers have influenced new product configurations we’ve created to help them manage their businesses and workforces.
Frontline workers are a vital part of retail operations. But competition for retail talent is intense, and it’s even harder to retain employees once they’re on board. In this podcast, Greg Thomas talks with retail expert Chris Cameron about how retailers can attract and retain the best of the best.
A recent Workday study revealed that leaders in digital transformation exhibit high levels of performance across five key characteristics. Three executives share how companies can embed these behaviors into their businesses.
Speed, convenience, and personalization are key to winning the hearts of today’s shoppers. But it’s not always easy. KPMG retail expert Mark Schmeling joined us to talk about the changing world of retail and what retailers need to do to get ahead of their competition.
We have the privilege of providing a place for members of our community to share their experiences and expertise here on the Workday Blog. Here are some of our favorite and most popular stories of the year.
The holidays can make or break annual profits for retailers. As this important season draws closer, the three things on the collective mind of retail leaders are speed, convenience, and personalization.
As the world’s first convenience store, 7‑Eleven continues to find innovative ways to cater to a new generation of digitally-savvy shoppers. As technology evolves, the company has a vested interest in ensuring it stays two steps ahead of its customer’s needs.
Walmart's Gayatri Agnew discusses how one of the world's largest companies is driving change through its Walmart.org philanthropic organization, by opening up opportunities for its associates to grow their careers.
What should retailers be doing to make sure they’re meeting shoppers’ increasingly high expectations? See five questions they should be asking themselves to get ahead of the competition and to build a loyal customer base.
2018 has been a tough year for many European retailers, yet some economic indicators suggest a more positive outlook on the horizon. Gonzalo Benedit discusses how retailers can deliver a consistent customer experience across all touch points, starting with their internal customers—the employees.
CustomInk has 1,600 employees worldwide and offers its products both online and through newly emerging U.S. store locations. Kaylan McDuff, assistant controller of subsidiaries at CustomInk, discusses how Workday has helped streamline business processes and create greater efficiencies for finance, while also supporting their growth.
Through a text and video experience, we share with you a story about Patagonia, a Workday Customer. Dean Carter, head of shared services, discusses the company's unique culture, and steps it takes to ensure employees don't have to choose between their families and careers.
The CFO at Johnson Brothers Liquor Co. discusses how his team got comfortable with moving off a legacy system and grew to embrace the capabilities of a modern financial system. He also explains how the CFO role is changing, and provides advice for young finance professionals.
Workday has signed a definitive agreement to acquire Platfora, a leading provider of operational analytics and data discovery tools that enable companies to visually interact with and analyze petabyte-scale data in seconds. Read more from EVP Mike Frandsen.
Retailers have made big investments in systems to support omnichannel strategies, yet it's just as important to focus on the people side: talent, training, and skillsets needed to support omnichannel efforts.
This week Workday presented Allied Global with our first Workday Inspire Award. This award recognizes outstanding customers that are doing an amazing job of leveraging business insights from Workday to deliver quantifiable results for their organizations.