Retail

News, trends, and insights about the retail industry.

Human Resources Planning

A Holiday Shopping Season like No Other

Due to the massive amount of disruption in the retail industry this year it’s somewhat futile to try and predict how the holiday season will turn out, so let’s talk about how it’s unfolding so far and how retailers are preparing for the busiest weeks.

Jeremiah Barba September 14, 2020
Human Resources Planning

Workday Podcast: COVID-19 and Retail—Finding the Way Forward

Retail may never be the same after COVID-19. Accenture’s global retail consulting lead joins us to discuss how the industry is finding a way forward through disruption.

Jeremiah Barba August 05, 2020
Customers and Community Human Resources

Workday Podcast: How JOANN Helped Address PPE Shortage

Janet Duliga, chief administrative officer at the fabric and craft retailer, discusses how the business quickly shifted its operating model to meet the demand for do-it-yourself personal protective equipment.

Ghadeer Redler July 28, 2020
Human Resources

John Lewis Partnership: How to Enable Digital Disruption During Crisis

Lesley Ballantyne, director of people operations for the John Lewis Partnership, connected with Peter Gamble, Workday regional vice president and country leader for the UK and Ireland, at this year’s Workday Elevate Digital Experience, to discuss how one of the UK’s best-loved retail groups has been facing digital disruption head on.

Steve Dunne July 13, 2020
Customers and Community Workday News and Culture

Workday Elevate Digital Experience for Europe: Rising to Today’s Challenges with Confidence

We invite business leaders throughout Europe to join us for the Workday Elevate Digital Experience, where you’ll hear from Workday and our customers on how to gain insights, navigate change, and keep your organizations moving forward.

Workday Staff Writers June 10, 2020
Planning

Global Study: How Retail Companies Approach Organizational Agility

Retailers know they must stay agile and flexible to thrive now and into the future. Our global study digs into the importance of organizational agility for retailers.

Workday Staff Writers June 01, 2020
Customers and Community

How Customers Are Using Workday to Respond to COVID-19

Chief Customer Officer Emily McEvilly shares how customers are using Workday to help them maintain business continuity and solve challenges created by the pandemic. Emily also discusses how customers have influenced new product configurations we’ve created to help them manage their businesses and workforces.

Leighanne Levensaler May 04, 2020
Human Resources

Workday Podcast: The Battle for Retail Talent

Frontline workers are a vital part of retail operations. But competition for retail talent is intense, and it’s even harder to retain employees once they’re on board. In this podcast, Greg Thomas talks with retail expert Chris Cameron about how retailers can attract and retain the best of the best.

Greg Thomas March 04, 2020
Customers and Community

Organizational Agility: Business Leaders Share Best Practices

A recent Workday study revealed that leaders in digital transformation exhibit high levels of performance across five key characteristics. Three executives share how companies can embed these behaviors into their businesses.

Workday Staff Writers February 27, 2020
Human Resources

In Good Company: The Changing World of Retail

Speed, convenience, and personalization are key to winning the hearts of today’s shoppers. But it’s not always easy. KPMG retail expert Mark Schmeling joined us to talk about the changing world of retail and what retailers need to do to get ahead of their competition.

Workday Staff Writers February 13, 2020
Human Resources Technology Innovation

Investing in First Impressions: Retail and Hospitality Frontline Workers

Frontline workers are the first impression in retail and hospitality. Here’s why it’s so important to make sure they’re well-trained and empowered.

Jeremiah Barba January 06, 2020
Customers and Community Workday News and Culture

Top 10 Workday Podcasts of 2019

Here's a look at some of our favorite Workday Podcasts of the year. Topics include building a collaborative culture, managing risk, charting the future of artificial intelligence, and much more.

Workday Staff Writers December 30, 2019
Customers and Community Workday News and Culture

Top 10 Workday Blog Posts of 2019

We have the privilege of providing a place for members of our community to share their experiences and expertise here on the Workday Blog. Here are some of our favorite and most popular stories of the year.

Workday Staff Writers December 23, 2019
Human Resources Technology Innovation

The Changing World of Retail and Hospitality: Why Cloud Is Key

In an interview, Leslie Hand from IDC Retail Insights explains why harnessing the power of the cloud is essential to thriving in the changing worlds of retail and hospitality.

Workday Staff Writers December 17, 2019
Human Resources

Why Frontline Workers Must Be Part of Your Digital Transformation

Frontline workers are often the first people to represent your brand and help your customers. Here's why it's more important than ever to prioritize their needs and keep them engaged.

Barbry McGann November 25, 2019
Human Resources

3 Keys to Holiday Retail Success

The holidays can make or break annual profits for retailers. As this important season draws closer, the three things on the collective mind of retail leaders are speed, convenience, and personalization.

Jeremiah Barba November 21, 2019
Technology Innovation

What the Modern Shopper Wants From You

As shoppers keep increasing their demands, retailers are working overtime—and using new technologies—to measure up. Take a look at some examples of increased demand and what they mean for retailers.

Jeremiah Barba October 08, 2019
Customers and Community Human Resources

How 7-Eleven Is Driving Digital Innovation

As the world’s first convenience store, 7‑Eleven continues to find innovative ways to cater to a new generation of digitally-savvy shoppers. As technology evolves, the company has a vested interest in ensuring it stays two steps ahead of its customer’s needs.

Ghadeer Redler October 08, 2019
Customers and Community Human Resources

Workday Podcast: Opening Doors to Opportunity at Walmart

Walmart's Gayatri Agnew discusses how one of the world's largest companies is driving change through its Walmart.org philanthropic organization, by opening up opportunities for its associates to grow their careers.

Carrie Varoquiers October 02, 2019
Five Questions Retailers Should Consider Right Now

What should retailers be doing to make sure they’re meeting shoppers’ increasingly high expectations? See five questions they should be asking themselves to get ahead of the competition and to build a loyal customer base.

Jeremiah Barba August 26, 2019
Technology Innovation

How Technology Transformation Is Shaping the Retail Renaissance

2018 has been a tough year for many European retailers, yet some economic indicators suggest a more positive outlook on the horizon. Gonzalo Benedit discusses how retailers can deliver a consistent customer experience across all touch points, starting with their internal customers—the employees.

Gonzalo Benedit October 15, 2018
Finance

How CustomInk Fixed Broken Processes and Supported Growth with Workday

CustomInk has 1,600 employees worldwide and offers its products both online and through newly emerging U.S. store locations. Kaylan McDuff, assistant controller of subsidiaries at CustomInk, discusses how Workday has helped streamline business processes and create greater efficiencies for finance, while also supporting their growth.

Workday Staff Writers August 08, 2017
Human Resources

Blazing Trails in Corporate Culture with Patagonia

Through a text and video experience, we share with you a story about Patagonia, a Workday Customer. Dean Carter, head of shared services, discusses the company's unique culture, and steps it takes to ensure employees don't have to choose between their families and careers.

Workday Staff Writers June 23, 2017
Customers and Community

Why Workday is Winning in Retail

Why are the world’s biggest retailers looking to Workday? Chano Fernandez outlines three key trends that showcase why Workday is a trusted partner to empower the current and future state of retail.

Chano Fernandez April 11, 2017
Customers and Community

Why Retail Digital Transformation Begins with Employees

A happy workforce leads to happy customers. Do retail employees have the technology tools they need to learn their jobs quickly and grow their careers?

Keith Lohkamp January 13, 2017
Finance

Workday Community Voices: CFO Kevin Loegering on how Worktags Brought Visibility to Finance

The CFO at Johnson Brothers Liquor Co. discusses how his team got comfortable with moving off a legacy system and grew to embrace the capabilities of a modern financial system. He also explains how the CFO role is changing, and provides advice for young finance professionals.

Workday Staff Writers August 10, 2016
Workday News and Culture

Workday to Acquire Platfora

Workday has signed a definitive agreement to acquire Platfora, a leading provider of operational analytics and data discovery tools that enable companies to visually interact with and analyze petabyte-scale data in seconds. Read more from EVP Mike Frandsen.

Mike Frandsen July 21, 2016
Human Resources

Want a Successful Retail Omnichannel Strategy? Focus on Talent

Retailers have made big investments in systems to support omnichannel strategies, yet it's just as important to focus on the people side: talent, training, and skillsets needed to support omnichannel efforts.

Keith Lohkamp March 28, 2016
Human Resources

Why “Speed to Hire” Is Vital This Holiday Season—and Next

With a tight job market, retailers have put seasonal workers at the top of their holiday wish lists. Many CHROs are looking at how they can improve "speed to hire."

Workday Staff Writers December 17, 2015
Workday News and Culture

Talking Vertical: Workday’s Approach to Industries

Workday VP John Webb discusses our industry strategy, and reveals what makes Workday—and our customers—unique in how we approach this effort.

Workday Staff Writers August 06, 2015
Customers and Community

Workday Recognizes Innovative Customers with First-Ever Inspire Award

This week Workday presented Allied Global with our first Workday Inspire Award. This award recognizes outstanding customers that are doing an amazing job of leveraging business insights from Workday to deliver quantifiable results for their organizations.

Workday Staff Writers November 07, 2014