Investing in First Impressions: Retail and Hospitality Frontline Workers
Frontline workers are the first impression in retail and hospitality. Here’s why it’s so important to make sure they’re well-trained and empowered.
Retail
News, trends, and insights about the retail industry.
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Top 10 Workday Podcasts of 2019
Here's a look at some of our favorite Workday Podcasts of the year. Topics include building a collaborative culture, managing risk, charting the future of artificial intelligence, and much more.
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Top 10 Workday Blog Posts of 2019
We have the privilege of providing a place for members of our community to share their experiences and expertise here on the Workday Blog. Here are some of our favorite and most popular stories of the year.
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The Changing World of Retail and Hospitality: Why Cloud Is Key
In an interview, Leslie Hand from IDC Retail Insights explains why harnessing the power of the cloud is essential to thriving in the changing worlds of retail and hospitality.
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Why Frontline Workers Must Be Part of Your Digital Transformation
Frontline workers are often the first people to represent your brand and help your customers. Here's why it's more important than ever to prioritize their needs and keep them engaged.
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3 Keys to Holiday Retail Success
The holidays can make or break annual profits for retailers. As this important season draws closer, the three things on the collective mind of retail leaders are speed, convenience, and personalization.
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What the Modern Shopper Wants From You
As shoppers keep increasing their demands, retailers are working overtime—and using new technologies—to measure up. Take a look at some examples of increased demand and what they mean for retailers.
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From Big Gulps to Big Data: How 7-Eleven Is Driving Digital Innovation
As the world’s first convenience store, 7‑Eleven continues to find innovative ways to cater to a new generation of digitally-savvy shoppers. As technology evolves, the company has a vested interest in ensuring it stays two steps ahead of its customer’s needs.
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Workday Podcast: Opening Doors to Opportunity at Walmart
Walmart's Gayatri Agnew discusses how one of the world's largest companies is driving change through its Walmart.org philanthropic organization, by opening up opportunities for its associates to grow their careers.
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Five Questions Retailers Should Consider Right Now
What should retailers be doing to make sure they’re meeting shoppers’ increasingly high expectations? See five questions they should be asking themselves to get ahead of the competition and to build a loyal customer base.
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How Technology Transformation Is Shaping the Retail Renaissance
2018 has been a tough year for many European retailers, yet some economic indicators suggest a more positive outlook on the horizon. Gonzalo Benedit discusses how retailers can deliver a consistent customer experience across all touch points, starting with their internal customers—the employees.
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How CustomInk Fixed Broken Processes and Supported Growth with Workday
CustomInk has 1,600 employees worldwide and offers its products both online and through newly emerging U.S. store locations. Kaylan McDuff, assistant controller of subsidiaries at CustomInk, discusses how Workday has helped streamline business processes and create greater efficiencies for finance, while also supporting their growth.
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Blazing Trails in Corporate Culture with Patagonia
Through a text and video experience, we share with you a story about Patagonia, a Workday Customer. Dean Carter, head of shared services, discusses the company's unique culture, and steps it takes to ensure employees don't have to choose between their families and careers.
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Why Workday is Winning in Retail
Why are the world’s biggest retailers looking to Workday? Chano Fernandez outlines three key trends that showcase why Workday is a trusted partner to empower the current and future state of retail.
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Why Retail Digital Transformation Begins with Employees
A happy workforce leads to happy customers. Do retail employees have the technology tools they need to learn their jobs quickly and grow their careers?
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Workday Community Voices: CFO Kevin Loegering on how Worktags Brought Visibility to Finance
The CFO at Johnson Brothers Liquor Co. discusses how his team got comfortable with moving off a legacy system and grew to embrace the capabilities of a modern financial system. He also explains how the CFO role is changing, and provides advice for young finance professionals.
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Workday to Acquire Platfora
Workday has signed a definitive agreement to acquire Platfora, a leading provider of operational analytics and data discovery tools that enable companies to visually interact with and analyze petabyte-scale data in seconds. Read more from EVP Mike Frandsen.
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Want a Successful Retail Omnichannel Strategy? Focus on Talent
Retailers have made big investments in systems to support omnichannel strategies, yet it's just as important to focus on the people side: talent, training, and skillsets needed to support omnichannel efforts.
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Why “Speed to Hire” Is Vital This Holiday Season—and Next
With a tight job market, retailers have put seasonal workers at the top of their holiday wish lists. Many CHROs are looking at how they can improve "speed to hire."
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Talking Vertical: Workday’s Approach to Industries
Workday VP John Webb discusses our industry strategy, and reveals what makes Workday—and our customers—unique in how we approach this effort.
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Workday Recognizes Innovative Customers with First-Ever Inspire Award
This week Workday presented Allied Global with our first Workday Inspire Award. This award recognizes outstanding customers that are doing an amazing job of leveraging business insights from Workday to deliver quantifiable results for their organizations.
