Retail

Analytics and Insights Workday News and Culture

Announcing the Winners of the Workday Partner Industry Innovation Awards

The Workday Partner Industry Innovation Awards honor industry-specific solutions from our services partners built on top of Workday Prism Analytics and Workday Adaptive Planning.

Workday Staff Writers

Finance Planning

Workday Podcast: How Retail CFOs Are Innovating in Disruptive Times

The retail industry has gone through decades worth of changes since the start of the global pandemic, and retail CFOs are moving fast to ensure their companies are adapting and thriving. Experts from KPMG and Workday talk about this and more on the Workday Podcast.

Jeremiah Barba

Customers and Community Human Resources

Workday Industry Insights Europe: Building a Firm Foundation for Retail Human Capital Management

At our recent digital event, Harrods and Fielmann AG talked about how having a single system with Workday helps them achieve greater business insights, stay connected with their employees, and streamline business processes.

Jeremiah Barba

Customers and Community

4 Powerful Ways Companies Can Support Belonging and Diversity

Karen Carter, chief human resources officer and chief inclusion officer at Dow Chemical, and Ann-Marie Campbell, executive vice president, U.S. stores at The Home Depot, share insights on how to cultivate a culture of diversity, equity, and inclusion.

Ghadeer Redler

Human Resources Planning

The Grocery Industry: Fresh Innovation for Turbulent Times

Grocery stores couldn’t close their doors to change to the new way of operating in a pandemic. But they’ve adapted quickly and tapped into the positive force of innovation to keep feeding households everywhere.

Jeremiah Barba

Human Resources Planning

A Holiday Shopping Season like No Other

Due to the massive amount of disruption in the retail industry this year it’s somewhat futile to try and predict how the holiday season will turn out, so let’s talk about how it’s unfolding so far and how retailers are preparing for the busiest weeks.

Jeremiah Barba

Human Resources Planning

Workday Podcast: COVID-19 and Retail—Finding the Way Forward

Retail may never be the same after COVID-19. Accenture’s global retail consulting lead joins us to discuss how the industry is finding a way forward through disruption.

Jeremiah Barba

Customers and Community Human Resources

Workday Podcast: How JOANN Helped Address PPE Shortage

Janet Duliga, chief administrative officer at the fabric and craft retailer, discusses how the business quickly shifted its operating model to meet the demand for do-it-yourself personal protective equipment.

Ghadeer Redler

Human Resources

John Lewis Partnership: How to Enable Digital Disruption During Crisis

Lesley Ballantyne, director of people operations for the John Lewis Partnership, connected with Peter Gamble, Workday regional vice president and country leader for the UK and Ireland, at this year’s Workday Elevate Digital Experience, to discuss how one of the UK’s best-loved retail groups has been facing digital disruption head on.

Steve Dunne

Customers and Community Workday News and Culture

Workday Elevate Digital Experience for Europe: Rising to Today’s Challenges with Confidence

We invite business leaders throughout Europe to join us for the Workday Elevate Digital Experience, where you’ll hear from Workday and our customers on how to gain insights, navigate change, and keep your organizations moving forward.

Workday Staff Writers

Planning

Global Study: How Retail Companies Approach Organizational Agility

Retailers know they must stay agile and flexible to thrive now and into the future. Our global study digs into the importance of organizational agility for retailers.

Workday Staff Writers

Customers and Community

How Customers Are Using Workday to Respond to COVID-19

Chief Customer Officer Emily McEvilly shares how customers are using Workday to help them maintain business continuity and solve challenges created by the pandemic. Emily also discusses how customers have influenced new product configurations we’ve created to help them manage their businesses and workforces.

Leighanne Levensaler

Human Resources

Workday Podcast: The Battle for Retail Talent

Frontline workers are a vital part of retail operations. But competition for retail talent is intense, and it’s even harder to retain employees once they’re on board. In this podcast, Greg Thomas talks with retail expert Chris Cameron about how retailers can attract and retain the best of the best.

Greg Thomas

Customers and Community

Organizational Agility: Business Leaders Share Best Practices

A recent Workday study revealed that leaders in digital transformation exhibit high levels of performance across five key characteristics. Three executives share how companies can embed these behaviors into their businesses.

Workday Staff Writers

Human Resources

In Good Company: The Changing World of Retail

Speed, convenience, and personalization are key to winning the hearts of today’s shoppers. But it’s not always easy. KPMG retail expert Mark Schmeling joined us to talk about the changing world of retail and what retailers need to do to get ahead of their competition.

Workday Staff Writers

Human Resources Technology Innovation

Investing in First Impressions: Retail and Hospitality Frontline Workers

Frontline workers are the first impression in retail and hospitality. Here’s why it’s so important to make sure they’re well-trained and empowered.

Jeremiah Barba

Customers and Community Workday News and Culture

Top 10 Workday Podcasts of 2019

Here's a look at some of our favorite Workday Podcasts of the year. Topics include building a collaborative culture, managing risk, charting the future of artificial intelligence, and much more.

Workday Staff Writers

Customers and Community Workday News and Culture

The Changing World of Retail and Hospitality: Why Cloud Is Key

In an interview, Leslie Hand from IDC Retail Insights explains why harnessing the power of the cloud is essential to thriving in the changing worlds of retail and hospitality.

Workday Staff Writers

Human Resources

Why Frontline Workers Must Be Part of Your Digital Transformation

Frontline workers are often the first people to represent your brand and help your customers. Here's why it's more important than ever to prioritize their needs and keep them engaged.

Barbry McGann

Human Resources

3 Keys to Holiday Retail Success

The holidays can make or break annual profits for retailers. As this important season draws closer, the three things on the collective mind of retail leaders are speed, convenience, and personalization.

Jeremiah Barba

Customers and Community

Reskilling Your Workforce for the Changing World of Retail

The ability to redefine and upskill the retail workforce separates retailers who will succeed from the ones who eventually become a distant memory. Ferguson Enterprises shares insights into their approach to training and retaining their employees during a time of disruptive change.

Ghadeer Redler

Technology Innovation

What the Modern Shopper Wants From You

As shoppers keep increasing their demands, retailers are working overtime—and using new technologies—to measure up. Take a look at some examples of increased demand and what they mean for retailers.

Jeremiah Barba

Customers and Community Human Resources

How 7-Eleven Is Driving Digital Innovation

As the world’s first convenience store, 7‑Eleven continues to find innovative ways to cater to a new generation of digitally-savvy shoppers. As technology evolves, the company has a vested interest in ensuring it stays two steps ahead of its customer’s needs.

Ghadeer Redler

Customers and Community Human Resources

How Leaders at Walmart and Workday Open Doors of Opportunity

Walmart's Gayatri Agnew discusses how one of the world's largest companies is driving change through its Walmart.org philanthropic organization, by opening up opportunities for its associates to grow their careers.

Carrie Varoquiers

Five Questions Retailers Should Consider Right Now

What should retailers be doing to make sure they’re meeting shoppers’ increasingly high expectations? See five questions they should be asking themselves to get ahead of the competition and to build a loyal customer base.

Jeremiah Barba

Customers and Community

Industries at Workday Rising: Collaboration and Connection

This year, we’ve significantly expanded the number of industry-specific sessions we’ll have at Workday Rising. Here’s a sample of some of the stories our customers will share about successes in their industries.

Jeremiah Barba

Technology Innovation

How Technology Transformation Is Shaping the Retail Renaissance

2018 has been a tough year for many European retailers, yet some economic indicators suggest a more positive outlook on the horizon. Gonzalo Benedit discusses how retailers can deliver a consistent customer experience across all touch points, starting with their internal customers—the employees.

Gonzalo Benedit

Finance

How CustomInk Fixed Broken Processes and Supported Growth with Workday

CustomInk has 1,600 employees worldwide and offers its products both online and through newly emerging U.S. store locations. Kaylan McDuff, assistant controller of subsidiaries at CustomInk, discusses how Workday has helped streamline business processes and create greater efficiencies for finance, while also supporting their growth.

Workday Staff Writers

Human Resources

Blazing Trails in Corporate Culture with Patagonia

Through a text and video experience, we share with you a story about Patagonia, a Workday Customer. Dean Carter, head of shared services, discusses the company's unique culture, and steps it takes to ensure employees don't have to choose between their families and careers.

Workday Staff Writers

Customers and Community

Why Workday is Winning in Retail

Why are the world’s biggest retailers looking to Workday? Chano Fernandez outlines three key trends that showcase why Workday is a trusted partner to empower the current and future state of retail.

Chano Fernandez

Customers and Community

Why Retail Digital Transformation Begins with Employees

A happy workforce leads to happy customers. Do retail employees have the technology tools they need to learn their jobs quickly and grow their careers?

Keith Lohkamp

Finance

Workday Community Voices: CFO Kevin Loegering on how Worktags Brought Visibility to Finance

The CFO at Johnson Brothers Liquor Co. discusses how his team got comfortable with moving off a legacy system and grew to embrace the capabilities of a modern financial system. He also explains how the CFO role is changing, and provides advice for young finance professionals.

Workday Staff Writers

Workday News and Culture

Workday to Acquire Platfora

Workday has signed a definitive agreement to acquire Platfora, a leading provider of operational analytics and data discovery tools that enable companies to visually interact with and analyze petabyte-scale data in seconds. Read more from EVP Mike Frandsen.

Mike Frandsen

Human Resources

Want a Successful Retail Omnichannel Strategy? Focus on Talent

Retailers have made big investments in systems to support omnichannel strategies, yet it's just as important to focus on the people side: talent, training, and skillsets needed to support omnichannel efforts.

Keith Lohkamp

Human Resources

Why “Speed to Hire” Is Vital This Holiday Season—and Next

With a tight job market, retailers have put seasonal workers at the top of their holiday wish lists. Many CHROs are looking at how they can improve "speed to hire."

Workday Staff Writers

Workday News and Culture

Talking Vertical: Workday’s Approach to Industries

Workday VP John Webb discusses our industry strategy, and reveals what makes Workday—and our customers—unique in how we approach this effort.

Workday Staff Writers

Customers and Community

Workday Recognizes Innovative Customers with First-Ever Inspire Award

This week Workday presented Allied Global with our first Workday Inspire Award. This award recognizes outstanding customers that are doing an amazing job of leveraging business insights from Workday to deliver quantifiable results for their organizations.

Workday Staff Writers

Retail

The Workday Partner Industry Innovation Awards honor industry-specific solutions from our services partners built on top of Workday Prism Analytics and Workday Adaptive Planning.

The retail industry has gone through decades worth of changes since the start of the global pandemic, and retail CFOs are moving fast to ensure their companies are adapting and thriving. Experts from KPMG and Workday talk about this and more on the Workday Podcast.

At our recent digital event, Harrods and Fielmann AG talked about how having a single system with Workday helps them achieve greater business insights, stay connected with their employees, and streamline business processes.

Karen Carter, chief human resources officer and chief inclusion officer at Dow Chemical, and Ann-Marie Campbell, executive vice president, U.S. stores at The Home Depot, share insights on how to cultivate a culture of diversity, equity, and inclusion.

Grocery stores couldn’t close their doors to change to the new way of operating in a pandemic. But they’ve adapted quickly and tapped into the positive force of innovation to keep feeding households everywhere.

Due to the massive amount of disruption in the retail industry this year it’s somewhat futile to try and predict how the holiday season will turn out, so let’s talk about how it’s unfolding so far and how retailers are preparing for the busiest weeks.

Retail may never be the same after COVID-19. Accenture’s global retail consulting lead joins us to discuss how the industry is finding a way forward through disruption.

Janet Duliga, chief administrative officer at the fabric and craft retailer, discusses how the business quickly shifted its operating model to meet the demand for do-it-yourself personal protective equipment.

We invite business leaders throughout Europe to join us for the Workday Elevate Digital Experience, where you’ll hear from Workday and our customers on how to gain insights, navigate change, and keep your organizations moving forward.

Retailers know they must stay agile and flexible to thrive now and into the future. Our global study digs into the importance of organizational agility for retailers.

A recent Workday study revealed that leaders in digital transformation exhibit high levels of performance across five key characteristics. Three executives share how companies can embed these behaviors into their businesses.

Speed, convenience, and personalization are key to winning the hearts of today’s shoppers. But it’s not always easy. KPMG retail expert Mark Schmeling joined us to talk about the changing world of retail and what retailers need to do to get ahead of their competition.

Frontline workers are the first impression in retail and hospitality. Here’s why it’s so important to make sure they’re well-trained and empowered.

Here's a look at some of our favorite Workday Podcasts of the year. Topics include building a collaborative culture, managing risk, charting the future of artificial intelligence, and much more.

We have the privilege of providing a place for members of our community to share their experiences and expertise here on the Workday Blog. Here are some of our favorite and most popular stories of the year.

In an interview, Leslie Hand from IDC Retail Insights explains why harnessing the power of the cloud is essential to thriving in the changing worlds of retail and hospitality.

Frontline workers are often the first people to represent your brand and help your customers. Here's why it's more important than ever to prioritize their needs and keep them engaged.

The holidays can make or break annual profits for retailers. As this important season draws closer, the three things on the collective mind of retail leaders are speed, convenience, and personalization.

The ability to redefine and upskill the retail workforce separates retailers who will succeed from the ones who eventually become a distant memory. Ferguson Enterprises shares insights into their approach to training and retaining their employees during a time of disruptive change.

As shoppers keep increasing their demands, retailers are working overtime—and using new technologies—to measure up. Take a look at some examples of increased demand and what they mean for retailers.

As the world’s first convenience store, 7‑Eleven continues to find innovative ways to cater to a new generation of digitally-savvy shoppers. As technology evolves, the company has a vested interest in ensuring it stays two steps ahead of its customer’s needs.

Walmart's Gayatri Agnew discusses how one of the world's largest companies is driving change through its Walmart.org philanthropic organization, by opening up opportunities for its associates to grow their careers.

What should retailers be doing to make sure they’re meeting shoppers’ increasingly high expectations? See five questions they should be asking themselves to get ahead of the competition and to build a loyal customer base.

This year, we’ve significantly expanded the number of industry-specific sessions we’ll have at Workday Rising. Here’s a sample of some of the stories our customers will share about successes in their industries.

2018 has been a tough year for many European retailers, yet some economic indicators suggest a more positive outlook on the horizon. Gonzalo Benedit discusses how retailers can deliver a consistent customer experience across all touch points, starting with their internal customers—the employees.

Through a text and video experience, we share with you a story about Patagonia, a Workday Customer. Dean Carter, head of shared services, discusses the company's unique culture, and steps it takes to ensure employees don't have to choose between their families and careers.

Why are the world’s biggest retailers looking to Workday? Chano Fernandez outlines three key trends that showcase why Workday is a trusted partner to empower the current and future state of retail.

A happy workforce leads to happy customers. Do retail employees have the technology tools they need to learn their jobs quickly and grow their careers?

The CFO at Johnson Brothers Liquor Co. discusses how his team got comfortable with moving off a legacy system and grew to embrace the capabilities of a modern financial system. He also explains how the CFO role is changing, and provides advice for young finance professionals.

Workday has signed a definitive agreement to acquire Platfora, a leading provider of operational analytics and data discovery tools that enable companies to visually interact with and analyze petabyte-scale data in seconds. Read more from EVP Mike Frandsen.

Retailers have made big investments in systems to support omnichannel strategies, yet it's just as important to focus on the people side: talent, training, and skillsets needed to support omnichannel efforts.

With a tight job market, retailers have put seasonal workers at the top of their holiday wish lists. Many CHROs are looking at how they can improve "speed to hire."

Workday VP John Webb discusses our industry strategy, and reveals what makes Workday—and our customers—unique in how we approach this effort.

This week Workday presented Allied Global with our first Workday Inspire Award. This award recognizes outstanding customers that are doing an amazing job of leveraging business insights from Workday to deliver quantifiable results for their organizations.