Hospitality

News, trends, and insights about the hospitality industry.

Customers and Community Finance

Hospitality Industry Finance Leader Discusses Managing Risk and Agility During the Pandemic

Neil Gribben, vice president of accounting and control at hospitality and leisure company Belmond, met with Workday’s Tim Wakeford to discuss how finance has pushed forward with digital acceleration during the pandemic.

Steve Dunne
Customers and Community Finance

How European Finance Leaders Are Preparing for a Post-Pandemic World

As businesses across Europe take the first tentative steps toward normality following the worst of the COVID-19 pandemic, attention is now turning to how to prepare for the future. Finance leaders from Workday customer companies discuss resilience, digital transformation, and some of the lessons learned.

Workday Staff Writers
Customers and Community

Growing With Workday: Retail and Hospitality Leaders Share Their Stories

At a Workday digital event, Conversations for a Changing World, leaders from Sprouts and Shake Shack shared how Workday supported them through pandemic disruption—and is helping them move forward with a positive outlook.

Jeremiah Barba
Customers and Community Finance

Drury Hotels Launches Holistic Digital Transformation

By combining a big-picture perspective of the company’s needs with best practices, Drury Hotels increased collaboration and built a digital foundation for the future. The hotel chain’s executives discuss retiring legacy applications, taking security seriously, and helping employees become even better at what they do.

Workday Staff Writers
Customers and Community

Workday Industry Insights EMEA: Accelerating the Journey to Becoming a Digital Enterprise

Businesses must continue to accelerate their journey to become agile, digital enterprises that are primed to respond to unseen challenges. On 18 November, Workday Industry Insights EMEA will bring together a cross-section of industry experts who will share valuable insights on thriving in such uncertain times.

Subarna Ganguly
Customers and Community Finance

Retail & Hospitality Industry Summit: Moving Ahead With Agility and Analytics

Business leaders in the retail and hospitality industries at a recent Workday summit talk about how they’re finding a path forward that looks less like surviving and more like thriving.

Jeremiah Barba
Customers and Community Human Resources

Quick-Service Restaurants: Moving Forward With Creativity

Amid disruptive times, quick-service restaurants have found a way forward through creativity, agility, and flexibility. Let’s look at how they’ve done it and how they’re looking to the future.

Jeremiah Barba
Customers and Community Human Resources

How Delivery Hero Scales Talent Alongside Fast Growth

The global senior director of people systems and operations at Delivery Hero discusses how the company has been able to improve its employee experience—even as the organization undergoes massive growth.

Workday Staff Writers
Customers and Community Planning

For HelloFresh, Business Agility Is Always on the Menu

When Germany-based HelloFresh needed to ensure it could remain nimble and make informed decisions quickly, it turned to Workday Adaptive Planning. This agility has become especially important during a time when meal kits have emerged as a popular alternative to restaurant dining and grocery shopping.

Bob Hansen
Human Resources Planning

Finance and HR Leaders Discuss Planning in Times of Uncertainty

If we’ve learned anything from 2020, it’s that agility must be at the center of business planning. Leaders from Microsoft and G6 Hospitality talk about how they’re embracing continuous planning in times of disruption.

Jeremiah Barba
Customers and Community

PGA European Tour: Getting Golf Back on Course

Due to the pandemic, the PGA European Tour has had to adapt to multiple regulations and protocols in order to bring the sport back. Michael Cole, CTO, shares the role technology played in the return to golf—and what’s likely to change in the future.

Ghadeer Redler
Customers and Community Human Resources

Workday Podcast: Building A Culture for the Greater Good at Motel 6

Motel 6’s hospitality doesn’t end with their hotel guests. Sherry Vidal-Brown, CHRO at G6 Hospitality, shares how the company is extending hospitality to its employees and communities as well.

Ghadeer Redler
Customers and Community Workday News and Culture

Workday Elevate Digital Experience for Europe: Rising to Today’s Challenges with Confidence

We invite business leaders throughout Europe to join us for the Workday Elevate Digital Experience, where you’ll hear from Workday and our customers on how to gain insights, navigate change, and keep your organizations moving forward.

Workday Staff Writers
Finance

What Is a Financial Management System in 2021?

Here’s a quick guide to the new demands of the finance function, what you need to know about financial management systems, and how the right financial system can help companies adapt to a changing world.

Workday Staff Writers
Human Resources Technology Innovation

Investing in First Impressions: Retail and Hospitality Frontline Workers

Frontline workers are the first impression in retail and hospitality. Here’s why it’s so important to make sure they’re well-trained and empowered.

Jeremiah Barba
Customers and Community Workday News and Culture

Top 10 Workday Podcasts of 2019

Here's a look at some of our favorite Workday Podcasts of the year. Topics include building a collaborative culture, managing risk, charting the future of artificial intelligence, and much more.

Workday Staff Writers
Human Resources Technology Innovation

The Changing World of Retail and Hospitality: Why Cloud Is Key

In an interview, Leslie Hand from IDC Retail Insights explains why harnessing the power of the cloud is essential to thriving in the changing worlds of retail and hospitality.

Workday Staff Writers
Customers and Community

Culture, Data, and Building a Business From the Basement

Former Just Eat CEO David Buttress discusses the London-based company's journey from a small operation to its expansion into 14 countries, and the importance of data and company culture in building a successful business.

Steve Dunne
Customers and Community

Industries at Workday Rising: Collaboration and Connection

This year, we’ve significantly expanded the number of industry-specific sessions we’ll have at Workday Rising. Here’s a sample of some of the stories our customers will share about successes in their industries.

Jeremiah Barba
Technology Innovation

Chuck E. Cheese’s CIO on Talent, Communication, and Cloud Migration

Chuck E. Cheese's CIO Chris Boult shares insights for the retail and hospitality industry on moving to the cloud, educating business peers, and what to look for in IT talent.

Josh Krist
Customers and Community Human Resources

Workday Podcast: HR and Shifting to a Culture of Agility

Becky Woodmansee, HR director at Whitbread, the UK's largest operator of hotels and restaurants, talks about how Whitbread transformed HR and redefined its technology and culture to support 50,000 employees and a rapidly changing business model.

Steve Dunne
Customers and Community

Workday Rising: Three Customers Explain Business Benefits of Workday

At Workday Rising, Stan Swete, executive director of technology at Workday, led a panel of executives from Accuride, AstraZeneca, and Denny's. The three talked about why their companies chose Workday, and how they know they made the right choice.

Workday Staff Writers
Customers and Community

Tale of Two Companies: How Airbnb and Hitachi Embrace Change

Watch as Airbnb and Hitachi executives discuss how they embrace change in this video taken at Workday Rising. Here's a hint: "It starts with people."

Workday Staff Writers
Finance

How Virgin Voyages is Setting a Course for the Future with Workday

Virgin Voyages, an innovative new cruise line, has selected Workday Financial Management, Workday HCM, and Workday Planning. CIO Andy Schwalb discusses why choosing the right technology platform is critical to the company's success.

Workday Staff Writers
Human Resources

MGM Resorts International Shares HR Transformation Story at HR Technology Conference & Expo

Finding the right talent for the right jobs is a passion for Michelle DiTondo, senior vice president of Human Resources for MGM Resorts International. At the HR Technology Conference & Expo, she spoke about MGM’s unique workforce and a technology transformation to better manage and empower employees, gain greater visibility into talent, and streamline operations.

Workday Staff Writers
Workday News and Culture

Talking Vertical: Workday’s Approach to Industries

Workday VP John Webb discusses our industry strategy, and reveals what makes Workday—and our customers—unique in how we approach this effort.

Workday Staff Writers
Human Resources

Workday Community Voices: Q&A with Karen Sykes, VP HR Services at Towne Park

For this post we talked to Karen Sykes, VP, HR Services at Towne Park, a national provider of hospitality staffing services and parking solutions.

Workday Staff Writers
Human Resources

Engaged Employees Lead To Engaged Customers at MGM Resorts International

To consistently engage, entertain, and inspire guests, we talk a lot at MGM Resorts about the need to have one culture. An HR transformation strategy that includes the companywide rollout of a new shared services organization will nurture that one culture. Workday, which will go live at MGM Resorts on Dec. 30, is critical to that transformation strategy.

Leigh Dunn
Human Resources

Four Seasons’ Journey to a Single, Global HR Platform

In a few days I'll be in Chicago for the HR Technology Conference & Expo. I'm delighted to participate in a session on Monday, where I'll talk about an exciting development for Four Seasons Hotels and Resorts: our recent go-live on Workday for our global workforce.

Mary Sullivan