Investing in First Impressions: Retail and Hospitality Frontline Workers
Frontline workers are the first impression in retail and hospitality. Here’s why it’s so important to make sure they’re well-trained and empowered.
Jeremiah Barba
Read Bio
Jeremiah Barba
Jeremiah Barba is a Workday staff writer covering the retail, hospitality, technology, and media industries.
-
-
How the Platform Effect Is Changing Tech and Media (And Beyond)
The platform effect, when enterprises create innovative ways for buyers and sellers to match supply to demand, is rewriting the rules of how companies operate and how business gets done. At the heart of the platform effect are technology and media companies.
-
3 Keys to Holiday Retail Success
The holidays can make or break annual profits for retailers. As this important season draws closer, the three things on the collective mind of retail leaders are speed, convenience, and personalization.
-
What the Modern Shopper Wants From You
As shoppers keep increasing their demands, retailers are working overtime—and using new technologies—to measure up. Take a look at some examples of increased demand and what they mean for retailers.
-
What Tech and Media Can Learn From Each Other
Every company wants to be a tech company to a certain degree. More than most industries, tech and media's goals are often next-door neighbors, and these two powerful industries are embracing opportunities to learn from each other.
-
Five Questions Retailers Should Consider Right Now
What should retailers be doing to make sure they’re meeting shoppers’ increasingly high expectations? See five questions they should be asking themselves to get ahead of the competition and to build a loyal customer base.
-
Industries at Workday Rising: Collaboration and Connection
This year, we’ve significantly expanded the number of industry-specific sessions we’ll have at Workday Rising. Here’s a sample of some of the stories our customers will share about successes in their industries.
