Customers and Community

A Year of Firsts

It was a unique year for Workday and our customers, and a period of time when they needed us most. Our Chief Customer Officer Emily McEvilly shares how our community grew and learned together in 2020, and how we’ll take those lessons forward.

Emily McEvilly January 13, 2021

Customers and Community

The Skills Movement: Building a Sustainable and Equitable Future for Global Workers

Global events in 2020 have accelerated the need for new workforce skills. Leaders from Telstra and Mastercard share six strategies to maximize opportunities in a skills-based economy fueled by automation and AI.

Ghadeer Redler January 06, 2021

Customers and Community Technology Innovation

Workday Podcast: Driving Innovation in Healthcare IT

Sarah Richardson, vice president of IT change leadership at Optum, and Joe Wilson, chief technology officer for North America at Workday, discuss how healthcare IT is evolving, the importance of alignment across business functions, and how communication is key for effective digital transformation.

Workday Staff Writers December 30, 2020

Customers and Community Workday News and Culture

Top 10 Workday Podcasts of 2020

Let’s take a look back at our favorite Workday podcasts of 2020, with topics including the future of work, inspirational leadership, machine learning technologies, finance transformation, and more.

Workday Staff Writers December 29, 2020

Customers and Community Workday News and Culture

How CrossCountry Is Partnering with Workday to Enable Transformation

The CFO, CHRO, and COO at CrossCountry Consulting discuss some of the challenges their organization faced and how Workday helped address them with our suite of human capital management and financial management solutions.

Ghadeer Redler December 18, 2020

Customers and Community Planning

For HelloFresh, Business Agility Is Always on the Menu

When Germany-based HelloFresh needed to ensure it could remain nimble and make informed decisions quickly, it turned to Workday Adaptive Planning. This agility has become especially important during a time when meal kits have emerged as a popular alternative to restaurant dining and grocery shopping.

Bob Hansen December 16, 2020

Customers and Community Human Resources

Workday Podcast: VMware’s Holistic Approach to the Virtual Workplace

What does the future workplace look like at VMware? Amy Gannaway, vice president of global compensation, benefits, and HRIS, discusses how the company is supporting its employees’ productivity while prioritizing their overall well-being.

Workday Staff Writers December 03, 2020

Customers and Community

Launching the Workday Learning Center, Powered by Extended Enterprise

Starting this month, our customers will be able to access our training content using the Workday Learning Center, powered by Extended Enterprise. Jeff McClure, vice president of education at Workday, explains how this new solution benefits customers and partners.

Workday Staff Writers December 02, 2020

Customers and Community Finance

The Power of Digital Acceleration in a Changing World

During our global digital event, Conversations for a Changing World, finance and technology leaders from Deloitte, John Muir Health, and Cushman & Wakefield discussed digital acceleration, adapting to change brought on by COVID-19, and how partnership between the CFO and CIO is essential for success.

Ellen Murphy November 23, 2020

Customers and Community

Mastercard’s Commitment to Inclusive Growth and Economic Stability

Mastercard started the Center for Inclusive Growth to create equitable and sustainable economic growth and financial inclusion. Its president, Shamina Singh, talks about the center’s commitment to making this vision a reality for all.

Workday Staff Writers October 30, 2020

Customers and Community

Leading CEOs Share Key Learnings from 2020

CEOs from Cisco, Microsoft, and Nasdaq talk about a year of both tragedy and resilience, why digital technologies are critical to the health of our economy, and why companies must accelerate efforts around social justice and opportunity for all.

Workday Staff Writers October 29, 2020

Customers and Community

Workday Podcast: Global Media Giant Improves Business Insights

Media-insights company Kantar is connecting the dots among its workforce’s tools, processes, cultures, and skills across 77 countries. Nadia Hutchinson, an HR leader at Kantar, explains how.

Greg Thomas October 27, 2020

Customers and Community Technology Innovation

Workday Ventures: Investing in Companies That Help All People Access Opportunities

At this week’s All Raise VC Summit 2020, female/non-binary investors are gathering virtually to discuss how to create a more equitable future for all. Betsy Bland, vice president and managing director of Workday Ventures, shares how our portfolio companies are helping to elevate people and reduce barriers to opportunity.

Betsy Bland October 26, 2020

Customers and Community Technology Innovation

Workday Podcast: How Citrix Is Closing the Skills Gap With Machine Learning

During times of disruption, it’s critical for businesses to have the right skill sets to be able to quickly respond and adapt. Trenton Cycholl, vice president of business technology at Citrix, shares how machine learning can help companies close the skills gap.

Josh Krist October 23, 2020

Customers and Community

4 Powerful Ways Companies Can Support Belonging and Diversity

Karen Carter, chief human resources officer and chief inclusion officer at Dow Chemical, and Ann-Marie Campbell, executive vice president, U.S. stores at The Home Depot, share insights on how to cultivate a culture of diversity, equity, and inclusion.

Ghadeer Redler October 21, 2020

Customers and Community Finance

How Veolia Unlocked Finance Agility During a Global Crisis

Even during a pandemic, many forward-thinking businesses have continued with their digital transformation initiatives. Yael Leblanc, group finance transformation director at Veolia, a global environmental services company headquartered in France, discusses why the shift to a new finance system proceeded as planned despite the global lockdown.

Steve Dunne October 19, 2020

Customers and Community Technology Innovation

ChristianaCare: Embracing a Culture of Agility and Innovation

Kevin Kain, director of financial planning and operational analysis, and Kristen Raber, corporate director, Cloud Innovation Lab at ChristianaCare, share how the healthcare provider has rapidly adapted to change while continuing to drive digital transformation within the organization and provide affordable, high quality care for the communities it serves.

Ellen Murphy October 16, 2020

Customers and Community

PGA European Tour: Getting Golf Back on Course

Due to the pandemic, the PGA European Tour has had to adapt to multiple regulations and protocols in order to bring the sport back. Michael Cole, CTO, shares the role technology played in the return to golf—and what’s likely to change in the future.

Ghadeer Redler October 12, 2020

Customers and Community

Workday Podcast: Radical Cooperation in Higher Learning

Ravi Ravishanker, CIO at Wellesley College, and Derek Wolf, vice president of customer success at Alchemy, a Workday services partner, tell us how three colleges worked together to better adopt a new technology platform.

Josh Krist October 01, 2020

Customers and Community Workday News and Culture

Join Us for Conversations You Won’t Want to Miss

During Conversations for a Changing World, a global digital event on Oct. 20, we’ll discuss some of the most difficult challenges we face in both business and society, with speakers that include Trevor Noah, Serena Williams, Reese Witherspoon, CEOs and other executives from leading global companies, and Workday’s leadership team.

Christine Cefalo October 01, 2020

Customers and Community

Workday Podcast: Manufacturing Success Starts with Employees

Due to the acceleration of automation, manufacturing organizations are facing rapidly changing skills requirements. Tina Seashore, leader of global rewards at Oshkosh Corp., and Jeff Riccono, customer success lead at Mercer, discuss how digitization is presenting both opportunities and challenges for the manufacturing workforce.

Greg Thomas September 29, 2020

Customers and Community

University of Mississippi Medical Center: Deploying Workday Supply Chain Management Virtually

Al Faulk, senior director of information technology at University of Mississippi Medical Center, discusses UMMC’s digital transformation journey, its recent virtual deployment, and the importance of effective partnership.

Ellen Murphy September 25, 2020

Customers and Community Human Resources

Workday Podcast: The British Heart Foundation Pumps Efficiency Into Workflows

Human resources workflows are the lifeblood of organizations. Kerry Smith, director of people and organizational development at the British Heart Foundation—and recipient of HR Magazine’s Most Influential Practitioners award—shares how her organization improved the health of its culture.

Julie Jares September 15, 2020

Customers and Community Human Resources

How Prudential Is Delivering a World-Class Employee Experience

By prioritizing the wellbeing of its customers and employees, Prudential plc helps people get the most out of life. Jolene Chen, group head of HR, shares how the company is able to deliver on its value and purpose through a time of change and disruption.

Workday Staff Writers September 14, 2020

Customers and Community Human Resources

How Zynga Uses Data to Support Remote Workers and Create Personalized Experiences

HR leaders at the creator of the popular social games “Farmville” and “Words with Friends” discuss how they’re engaging their newly remote workforce—and why data makes a big difference.

Workday Staff Writers September 10, 2020

Customers and Community Workday News and Culture

The Safety of Our Community: Precautions We’re Taking at Workday

During the coronavirus (COVID-19) pandemic, Workday is taking precautions to ensure the safety of the Workday community, including our employees and their families, customers and prospective customers, partners, and visitors. You'll find regular updates on the steps we're taking here.

Workday Staff Writers September 09, 2020

Customers and Community Technology Innovation

CEO Perspective: How Artificial Intelligence Is Transforming Businesses

Artificial intelligence (AI) enables business leaders to focus their time on the challenges that really matter. Workday Co-Founder and Co-CEO Aneel Bhusri, Nasdaq President and CEO Adena Friedman, and Fortune President and CEO Alan Murray share their thoughts on how AI will further shape the future of business.

Workday Staff Writers September 04, 2020

Customers and Community Finance

Workday Podcast: Why Data Matters to Tech and Media CFOs

CFOs are always looking for new ways to mine value, and data is often an untapped treasure chest. Eric Noren from Accenture shares how CFOs in the technology and media industries can gain better insights from data—including some innovative examples.

Mary Hayes Weier September 03, 2020

Customers and Community Human Resources

How the Atlanta Braves Are Elevating Inclusion for All

The Atlanta Braves are focused on more than just winning. They’re also determined to elevate diversity and inclusion among the team’s fans, staff, and community. Hear from the woman driving these initiatives, DeRetta Rhodes, senior vice president of human resources for the Atlanta Braves.

Workday Staff Writers September 03, 2020

Customers and Community Human Resources

Enabling Institutional Agility at Flinders University

As colleges and universities begin a new school year, IT leaders are focused on expanding business continuity plans to support remote work and more distance learning offerings. Kerrie Campbell, CIO at Flinders University, shares why agility is key for assisting staff and students.

Ghadeer Redler August 31, 2020

Customers and Community Finance

How Equiniti Reshaped Finance and HR with Workday

As businesses rebound from the outbreak of COVID-19, the need for agility intensifies. Robert Bloor, group financial controller at Equiniti, describes how his organisation transformed its finance and HR systems to support continuous change.

Steve Dunne August 20, 2020

Customers and Community

Workday Podcast: Navigating Change Management in Banking

Your organization can’t transform without change management, but rolling out such an initiative can be overwhelming. Two senior leaders from Huntington National Bank share best practices on how financial organizations can build a business case and framework for change management.

Greg Thomas August 19, 2020

Customers and Community

H&R Block and Workday: The Power of Partnership

Read highlights from my conversation with H&R Block CIO Alan Lowden, which took place during our virtual Workday Innovation Summit, about the company’s digital transformation experience and how he defines a true partnership.

Emily McEvilly August 03, 2020

Customers and Community Human Resources

Workday Podcast: Schnuck Markets Models Agility in Crisis

Like other essential businesses, Schnuck Markets had to become more agile during the global pandemic. Becky Fitzpatrick, director of human capital management, explains how the supermarket chain was able to quickly ramp up hiring and use technology to increase communications with customers.

Jeremiah Barba July 30, 2020

Customers and Community Human Resources

Workday Podcast: How JOANN Helped Address PPE Shortage

Janet Duliga, chief administrative officer at the fabric and craft retailer, discusses how the business quickly shifted its operating model to meet the demand for do-it-yourself personal protective equipment.

Ghadeer Redler July 28, 2020

Customers and Community

Preparing for a Return to the Workplace

As businesses reopen the workplace, they must ensure the continued health, well-being, and support for their employees. CY Chan, chief talent and purpose officer at Hong Kong Broadband Network, shares how his organization made the transition.

Ghadeer Redler July 27, 2020

Customers and Community Human Resources

Workforce Wellness: Always Critical, But Now Even More So

Betsy Bland, vice president and managing director of Workday Ventures, shares insights on how companies can improve employee well-being, prepare for a return to the workplace, and unlock workforce potential.

Betsy Bland July 21, 2020

Customers and Community Human Resources

Workday Podcast: Building A Culture for the Greater Good at Motel 6

Motel 6’s hospitality doesn’t end with their hotel guests. Sherry Vidal-Brown, CHRO at G6 Hospitality, shares how the company is extending hospitality to its employees and communities as well.

Ghadeer Redler July 20, 2020

Customers and Community Technology Innovation

Schrems II Data Transfer Decision: What It Means for Workday Customers

Today, an update regarding the validity of data transfer mechanisms was announced by the Court of Justice of the European Union (CJEU) as a result of what has become known as the “Schrems II” case. To provide clarity on what this ruling means, and what to expect from Workday in our ongoing commitment to data privacy protections, we're sharing this brief FAQ.

Barbara Cosgrove July 16, 2020

Customers and Community

Workday Podcast: Tips for a Virtual Deployment

Scott Palzkill, VP of IT at Alight Solutions, shares best practices and lessons learned from undergoing a virtual deployment.

Ghadeer Redler July 15, 2020

Customers and Community Human Resources

Workday Podcast: Creating New Opportunities Through Disruption

The global pandemic has presented businesses with extensive new challenges, but it’s also pushed them to find new and different ways of working. Joel MacCharles, vice president of learning and innovation at Bill Gosling Outsourcing, explains how his company uncovered new business opportunities through uncertainty.

Ghadeer Redler July 06, 2020

Customers and Community Human Resources

Workday Podcast: How Coca-Cola Is Trailblazing the Skills Movement

Consumer packaged goods companies are under enormous pressure to innovate at a fast pace. Max Just, global director of business intelligence at Coca-Cola, discusses how the company is using machine learning to connect the future of work to new opportunities for its internal talent pool.

Josh Krist July 01, 2020

Customers and Community Technology Innovation

How Workday Integration Cloud Accelerates Digital Transformation for Our Customers

Workday Integration Cloud is key to our customers’ fast and successful transition to the cloud—and for their continued success as business needs, tools, and technologies continue to evolve.

Workday Staff Writers June 29, 2020

Customers and Community

Workday Podcast: Building a Culture Fit for Agility

In times of hypergrowth, it can be difficult for companies to stay nimble. Chris Skinner, CEO at TopBloc, shares how his professional services firm was able to remain agile through a time of rapid growth.

Julie Jares June 26, 2020

Customers and Community Workday News and Culture

Workday Elevate Digital Experience for North America: Navigating Change and Overcoming Uncertainty

Join us for the Workday Elevate Digital Experience to hear from Workday and our customers on how to gain insights, navigate change, and keep your organizations moving forward.

Workday Staff Writers June 23, 2020

Customers and Community

Workday Podcast: Best Practices for Supporting a Flexible Workforce

Bill Gosling Outsourcing, like many businesses, had to quickly pivot from brick-and-mortar offices to a virtual workforce when the pandemic hit. Joel MacCharles, vice president of learning and innovation, shares what his organization has learned so far.

Ghadeer Redler June 23, 2020

Customers and Community Technology Innovation

Nebraska Medicine: How Alignment and Strategic Partnerships Enable Transformation

Brian Lancaster, vice president of information technology at Nebraska Medicine, shares how his organization has approached its innovation strategy to better support employees and enable effective transformation.

Ellen Murphy June 22, 2020

Customers and Community Technology Innovation

How Workday Launch Provides Customers Quick Time-To-Value

As part of our deployment strategy and to help support our customers and their changing business needs, we're announcing that Workday Launch, a preconfigured approach to help customers get up and running on Workday more quickly, is available to qualified large enterprise organizations in the U.S.

Emily McEvilly June 17, 2020

Customers and Community Workday News and Culture

Workday Elevate Digital Experience for Europe: Rising to Today’s Challenges with Confidence

We invite business leaders throughout Europe to join us for the Workday Elevate Digital Experience, where you’ll hear from Workday and our customers on how to gain insights, navigate change, and keep your organizations moving forward.

Workday Staff Writers June 10, 2020

Customers and Community

It was a unique year for Workday and our customers, and a period of time when they needed us most. Our Chief Customer Officer Emily McEvilly shares how our community grew and learned together in 2020, and how we’ll take those lessons forward.

Global events in 2020 have accelerated the need for new workforce skills. Leaders from Telstra and Mastercard share six strategies to maximize opportunities in a skills-based economy fueled by automation and AI.

Sarah Richardson, vice president of IT change leadership at Optum, and Joe Wilson, chief technology officer for North America at Workday, discuss how healthcare IT is evolving, the importance of alignment across business functions, and how communication is key for effective digital transformation.

Let’s take a look back at our favorite Workday podcasts of 2020, with topics including the future of work, inspirational leadership, machine learning technologies, finance transformation, and more.

Oh, 2020. It’s been a tough year—yet also a year that’s taught us we have more capacity for resilience than we may have realized. Read 10 stories we captured and shared in 2020 that highlight our inspirational community of Workday customers, employees, and partners.

The CFO, CHRO, and COO at CrossCountry Consulting discuss some of the challenges their organization faced and how Workday helped address them with our suite of human capital management and financial management solutions.

What does the future workplace look like at VMware? Amy Gannaway, vice president of global compensation, benefits, and HRIS, discusses how the company is supporting its employees’ productivity while prioritizing their overall well-being.

Starting this month, our customers will be able to access our training content using the Workday Learning Center, powered by Extended Enterprise. Jeff McClure, vice president of education at Workday, explains how this new solution benefits customers and partners.

Mastercard started the Center for Inclusive Growth to create equitable and sustainable economic growth and financial inclusion. Its president, Shamina Singh, talks about the center’s commitment to making this vision a reality for all.

CEOs from Cisco, Microsoft, and Nasdaq talk about a year of both tragedy and resilience, why digital technologies are critical to the health of our economy, and why companies must accelerate efforts around social justice and opportunity for all.

Media-insights company Kantar is connecting the dots among its workforce’s tools, processes, cultures, and skills across 77 countries. Nadia Hutchinson, an HR leader at Kantar, explains how.

During times of disruption, it’s critical for businesses to have the right skill sets to be able to quickly respond and adapt. Trenton Cycholl, vice president of business technology at Citrix, shares how machine learning can help companies close the skills gap.

Karen Carter, chief human resources officer and chief inclusion officer at Dow Chemical, and Ann-Marie Campbell, executive vice president, U.S. stores at The Home Depot, share insights on how to cultivate a culture of diversity, equity, and inclusion.

Due to the pandemic, the PGA European Tour has had to adapt to multiple regulations and protocols in order to bring the sport back. Michael Cole, CTO, shares the role technology played in the return to golf—and what’s likely to change in the future.

Ravi Ravishanker, CIO at Wellesley College, and Derek Wolf, vice president of customer success at Alchemy, a Workday services partner, tell us how three colleges worked together to better adopt a new technology platform.

Al Faulk, senior director of information technology at University of Mississippi Medical Center, discusses UMMC’s digital transformation journey, its recent virtual deployment, and the importance of effective partnership.

Human resources workflows are the lifeblood of organizations. Kerry Smith, director of people and organizational development at the British Heart Foundation—and recipient of HR Magazine’s Most Influential Practitioners award—shares how her organization improved the health of its culture.

By prioritizing the wellbeing of its customers and employees, Prudential plc helps people get the most out of life. Jolene Chen, group head of HR, shares how the company is able to deliver on its value and purpose through a time of change and disruption.

HR leaders at the creator of the popular social games “Farmville” and “Words with Friends” discuss how they’re engaging their newly remote workforce—and why data makes a big difference.

During the coronavirus (COVID-19) pandemic, Workday is taking precautions to ensure the safety of the Workday community, including our employees and their families, customers and prospective customers, partners, and visitors. You'll find regular updates on the steps we're taking here.

CFOs are always looking for new ways to mine value, and data is often an untapped treasure chest. Eric Noren from Accenture shares how CFOs in the technology and media industries can gain better insights from data—including some innovative examples.

The Atlanta Braves are focused on more than just winning. They’re also determined to elevate diversity and inclusion among the team’s fans, staff, and community. Hear from the woman driving these initiatives, DeRetta Rhodes, senior vice president of human resources for the Atlanta Braves.

As colleges and universities begin a new school year, IT leaders are focused on expanding business continuity plans to support remote work and more distance learning offerings. Kerrie Campbell, CIO at Flinders University, shares why agility is key for assisting staff and students.

As businesses rebound from the outbreak of COVID-19, the need for agility intensifies. Robert Bloor, group financial controller at Equiniti, describes how his organisation transformed its finance and HR systems to support continuous change.

Your organization can’t transform without change management, but rolling out such an initiative can be overwhelming. Two senior leaders from Huntington National Bank share best practices on how financial organizations can build a business case and framework for change management.

Read highlights from my conversation with H&R Block CIO Alan Lowden, which took place during our virtual Workday Innovation Summit, about the company’s digital transformation experience and how he defines a true partnership.

Like other essential businesses, Schnuck Markets had to become more agile during the global pandemic. Becky Fitzpatrick, director of human capital management, explains how the supermarket chain was able to quickly ramp up hiring and use technology to increase communications with customers.

Janet Duliga, chief administrative officer at the fabric and craft retailer, discusses how the business quickly shifted its operating model to meet the demand for do-it-yourself personal protective equipment.

As businesses reopen the workplace, they must ensure the continued health, well-being, and support for their employees. CY Chan, chief talent and purpose officer at Hong Kong Broadband Network, shares how his organization made the transition.

Betsy Bland, vice president and managing director of Workday Ventures, shares insights on how companies can improve employee well-being, prepare for a return to the workplace, and unlock workforce potential.

Motel 6’s hospitality doesn’t end with their hotel guests. Sherry Vidal-Brown, CHRO at G6 Hospitality, shares how the company is extending hospitality to its employees and communities as well.

Scott Palzkill, VP of IT at Alight Solutions, shares best practices and lessons learned from undergoing a virtual deployment.

Consumer packaged goods companies are under enormous pressure to innovate at a fast pace. Max Just, global director of business intelligence at Coca-Cola, discusses how the company is using machine learning to connect the future of work to new opportunities for its internal talent pool.

Workday Integration Cloud is key to our customers’ fast and successful transition to the cloud—and for their continued success as business needs, tools, and technologies continue to evolve.

In times of hypergrowth, it can be difficult for companies to stay nimble. Chris Skinner, CEO at TopBloc, shares how his professional services firm was able to remain agile through a time of rapid growth.

Join us for the Workday Elevate Digital Experience to hear from Workday and our customers on how to gain insights, navigate change, and keep your organizations moving forward.

Bill Gosling Outsourcing, like many businesses, had to quickly pivot from brick-and-mortar offices to a virtual workforce when the pandemic hit. Joel MacCharles, vice president of learning and innovation, shares what his organization has learned so far.

Brian Lancaster, vice president of information technology at Nebraska Medicine, shares how his organization has approached its innovation strategy to better support employees and enable effective transformation.

As part of our deployment strategy and to help support our customers and their changing business needs, we're announcing that Workday Launch, a preconfigured approach to help customers get up and running on Workday more quickly, is available to qualified large enterprise organizations in the U.S.

We invite business leaders throughout Europe to join us for the Workday Elevate Digital Experience, where you’ll hear from Workday and our customers on how to gain insights, navigate change, and keep your organizations moving forward.