What are some recent product innovations in Workday Student?
Because our focus remains on delivering a student system that puts the student first, we’ve prioritized new innovations to deliver a simplified, mobile-first user experience. We continue to innovate with Workday Student, with more than 1,100 product enhancements over the past year across admissions, advising, financial aid, academic records, and student finance, aimed at automating and streamlining student operations, while delivering an engaging student experience.
With easy access to information and tasks across advising, academic planning and registration, student records, and financial services, we’ve enhanced the experience with two new Workday People Experience hubs: academics and finances. For example, in the academics hub, students have access to a variety of information and tasks—such as academic progress, advising appointment summaries, and registration activities— which enables them to edit their academic plan and update course selections from any device.
Can you share some examples of how Workday Student customers have digitally transformed?
Organizations such as Brandeis University, California College of Arts (CCA), Furman University, Palm Beach State College, Tallahassee Community College, and Wellesley College have deployed Workday Student to derive better insights on student engagement, increase productivity for the academic staff, and remain nimble to adapt to change. Let me give a few examples:
In spring 2020, CCA used Workday to track student engagement when learning was pushed online as a result of the COVID-19 pandemic. CCA was able to blend academic and financial information from Workday Student, with external data sources using Workday Prism Analytics, to receive a holistic view into a student’s academic activity while they were engaging with course content remotely.
At Furman University, students use Workday Student to make counseling or tutoring appointments, access transcripts, and register for courses. With Workday, Furman reduced the average course registration processing time from several weeks to 15 minutes.
With native reporting and analytics available in Workday Student, Tallahassee Community College is able to more effectively elevate the student experience by identifying the reasons why students are requesting advisor appointments, and making processes—such as enrollment—more efficient.
We’ve seen great traction with Workday Student, with many live and happy customers who are seeing measurable results. But the work doesn’t stop there—I look forward to continuing to work with our customers to innovate the product to meet their needs and help ensure their students' success, and I’m excited for the opportunity that lies ahead.