AI’s Potential: ‘The Biggest Sea Change’
When it comes to AI in finance, Kutcher said he’s bullish: “With the limited experiments we’ve already done with AI, it has created real opportunities for us to have better insight and be able to synthesize much faster.”
Kutcher added that he only expects the technology’s speed and quality to improve over time, enhancing strategic thinking and allowing for deeper questions.
“We’re just at the beginning, but I think this is the biggest sea change we will see not just in finance but in business at large.”
Why Relationships and Trust Matter
Building trust with technology leaders is important for Sindy Wilson, CFO at Kickstarter.
“Gaining an understanding of our capabilities and challenges has really helped to build trust and have less friction-filled interactions with our technology leaders as we try to solve for innovative solutions we want to develop together,” she said.
Wilson added that one of her goals for herself and her team is learning. “I want them to be a student of the functions that we support,” she said.
Finally, Wilson values transparency about how she makes decisions. “I’m an incrementalist,” she said. “I like to make sure that we test and learn. I want to pilot a kind of proof before making big investments, and the team understanding how I think about how we make investments is important as well.”
People and learning are also an important part of technology strategy for Zane Rowe, CFO at Workday.
“As CFOs you should be encouraged to work closely in partnership with technology—a practice that can help leaders identify shared opportunities, whether it’s around AI or other advances in technology,” he said.
Rowe said he spends plenty of time with colleagues on the business technology side “to think about how we do things better not only in finance but across the organization, to become more efficient and then invest in other parts of the business.”