Gentile identifies this as a mindset problem. She argues that leaders claiming a talent shortage are frequently adopting a passive stance rather than actively taking responsibility for developing their future workforce. “We have to build the workforce we need,” she says. That starts by re-examining hiring practices that systematically exclude returners.
Returners’ Hidden Strengths: What CVs Don’t Show
A CV captures the past; it doesn’t reveal the human capabilities that drive future success. Yet these capabilities—resilience, adaptability, negotiation, crisis management—are precisely what many returners have honed during their career breaks.
Daniela jokes that after years of raising three children, she could “negotiate peace treaties” as a matter of daily routine. But beneath the humor lies a serious point. Parents navigate high-stakes situations, mediate conflicts, and manage logistics under pressure. These are not “soft” skills; they are organizational superpowers.
Confidence is another crucial factor. Many returners enter the job search after years away with diminished self-esteem. BWBW invests heavily in rebuilding that confidence through mentoring, community support, and training. “The lever is really to turn the mindset,” Gentile explains. Once returners regain their professional confidence, their job search outcomes shift dramatically.
For Tania, confidence was also a process of rediscovery. After multiple surgeries and recovery, she describes learning to “bounce back” as both literal and professional. That resilience now defines her approach to work—and, she believes, could strengthen any team willing to look beyond the career gap.
How Companies Can Rethink Their Approach
The talent gap won’t close through job boards and wishful thinking. It requires companies to re-engineer parts of their hiring funnel and culture. Four changes stand out:
Adopt flexible hiring models. Trial periods, returnships, or fixed-term contracts can lower perceived risk for employers while giving returners the chance to prove themselves. As Tania Virtel from Switzerland puts it, “If companies could create returner programs, it would make an incredible difference. I think a compromise could be found even if it means part-time, fixed-length contracts, or internships.” Many, like Daniela, echo the same sentiment: just give us the opportunity to show what we can do.
Use alternative resume formats — and hire for skills, not chronology. Gentile advocates for moving beyond traditional CVs, which are backward-looking. Alternative resumes focus on current capabilities and future potential—such as curiosity, adaptability, and problem-solving—not just a linear career history. Embedding skills-based hiring into this process makes the shift tangible: instead of scanning for uninterrupted employment, companies assess the competencies that actually drive performance. This approach not only surfaces hidden talent but also aligns hiring with the agility that modern businesses demand.
Shift leadership mindsets. Leaders set the tone. If they continue to equate gaps with deficiencies, bias persists. But if they look at returners as whole individuals—professionals, parents, caregivers, multilingual citizens—they open new talent pathways.
Support confidence-building and mentorship. Returners thrive when they are met with structured support, not skepticism. Mentoring, peer networks, and learning opportunities can accelerate ramp-up and retention.
None of this is speculative. It’s already happening.
Partnerships That Work: A Subtle Shift with Strategic Impact
Some companies in Germany, Austria, and Switzerland are quietly rewriting the rules. Workday, for example, partners with Bring Women Back to Work to support returners through structured learning and mentorship opportunities. The collaboration offers certification programs, practical training, and community networks that help women re-enter IT roles with confidence.
The impact goes beyond filling vacancies. This partnership signals a cultural shift: talent strategy isn’t just about competing for scarce resources, but about expanding the definition of where talent comes from.
Conclusion: Closing the Gap Starts With Changing the Lens
The talent gap narrative has become almost unquestioned in the DACH region business circles. But the evidence tells a more nuanced story. There is talent—but it is often rendered invisible by outdated hiring practices and narrow definitions of “experience.”
Returners are a strategic workforce segment, brimming with skills that companies desperately need: resilience in the face of disruption, adaptability to new technologies, and a hunger to contribute.
Closing the talent gap starts with changing the lens. When companies move from filtering out to intentionally bringing in, they don’t just solve a hiring challenge—they unlock a reservoir of potential that can drive innovation and growth.
The question is no longer whether this workforce exists. It’s whether employers are willing to see it.