Love in the Metaverse?
“We’ve dabbled in it, and we pushed to see if we should be the early adopter, or should we wait to see how it plays out and then leverage that technology. And so we’re kind of playing it in the middle a little bit. Our CEO recently said we’re going to pull back a little from the metaverse, but it’s an avenue that’s out there. At the same time, people are also discussing more about crypto and how that may impact our worlds. So we’re trying to straddle the fence a little bit, and we’ll be ready to leverage that technology or be able to create it ourselves and define the space. We’re going to wait and see how it plays out.”
The Road to Modernization and the Cloud
“We used to find ourselves very decentralized [by geography]. And as we grew with our M&A, those silos only continued to grow. So we challenged ourselves to work from an accounting perspective to cross all the different portfolios of brands across all geographies, and really try to capture a globally consistent environment.
“And that was all with different ERPs [enterprise resource planning systems]. During that time, we were still in the Great Plains, in North America, for 20-something years, and we were in NetSuite, and we also had local ERPs. And we decided we needed to centralize and globalize and be part of the SaaS [software as a service] world, so we asked, ‘How can we revolutionize for our world in the cloud but also provide better value for the business?’
“So we went down a pathway where we knew we needed a new ERP, and globally we wanted to be in the cloud. We knew we needed to solve for all the multilanguage and multicurrency aspects of being a global business.”
Finding the Right Tools
“We started looking at a few competitors, and I’m kind of ashamed to say that Workday was not on the shortlist in the beginning. Once I saw the differentiation that Workday had against the competitors, I was absolutely blown away. I saw how we could provide the linkage of the payroll data with the financial data, I saw how its flexible chart of accounts are, and its extended dimensionality and its abilities to solve for what we saw in the future as revolutionizing accounting, and I knew that we could provide huge value to the business.
“And not just to the business but to our employees as well—we take that very seriously. We want our employees to be able to spend more time with their families. And we believe that adding the technology, and adding the right people, can provide that value so they get to spend more time with their families. I’m very serious about that mantra: I have a family myself and love spending time with them.