Our new agent automates Workday release prep, making it easier than ever to deploy product updates. Early adopters have already cut time spent on feature rollouts by 50%. Watch a quick demo to see how.
We’re making it easier than ever before to deploy Workday product updates. Adoption Agent, a smarter way to manage Workday platform release rollouts, is now generally available. That means admins no longer have to review updates manually and can now focus on understanding how those changes impact their business. Early results show customers have already cut time spent managing feature rollouts by 50%, freeing IT teams up for more strategic work like configuring new features and optimizing their Workday environment.
Previously, Workday admins had to manually comb through platform releases to identify impact, test changes, and prioritize what mattered. Now, Adoption Agent does that planning work for them. The agent analyzes how each Workday release impacts a customer's tenant, surfaces the updates that need attention, and lists the steps required to complete testing or review. And when admins want to go deeper, it generates tenant-specific impact reports that detail each change and how to follow through.
"Workday's Adoption Agent means that there will be less impact on teams' daily work during releases," said Joshua Eby, manager, Workday operations, Chapters Health System. "It cuts down on the complexity of reviewing and understanding what each release item is."
The difference is night and day. Instead of reading every release note and guessing how it impacts their organization, admins get a prioritized list of what to review, test, or skip. And here's where it pays off: when IT teams ship new features faster, more people across their organization can benefit from Workday's latest capabilities—which helps their Workday investment deliver greater value, in less time.
“I get comfort from the Adoption Agent, it tells me where to look and what to test,” said Tracey Speirs, functional consultant, ACCA Global. “You're not stabbing in the dark, hoping you're looking in the right place. I see the Adoption Agent as an authoritative source that tells me where to look.”
“I see the Adoption Agent as an authoritative source that tells me where to look.”
Tracey Speirs
Functional Consultant
ACCA Global
Every IT leader evaluating agentic AI is under pressure to answer two critical questions: can they measure ROI, and can they ensure governance at scale?
On the first, the return is measurable from day one with Adoption Agent. Release planning and response time are easy to quantify, and early adopters have already cut that time in half—redirecting it to more strategic technical work that moves the business forward. For example, Chapters Health System can now focus on deeper setup work the team didn’t previously have time for. As Eby put it, “I can get through all the auto-available work and move onto other release items I couldn't get to as easily.”
On the second, governance is built in, not bolted on. Workday manages Adoption Agent through the Agent System of Record, which gives teams visibility and control across all of their AI agents. And because each customer’s own security groups determine who can use it, Adoption Agent scales securely across the organization.
“I can get through all the auto-available work and move onto other release items I couldn't get to as easily.”
Joshue Eby
Manager, Workday Operations
Chapters Health System
Adoption Agent is one of three Workday agents built to take manual, high-effort work off admins’ plates, making it easier than ever to deploy Workday. Each one handles a different part of the job.
Deployment Agent guides admins through new feature configuration, troubleshooting, and reporting in plain language, so they find answers faster without digging through documentation or waiting on a specialist. BP Optimize Agent monitors business processes as they run, flags bottlenecks slowing teams down, and recommends fixes to speed them up.
Paired with Adoption Agent, the trio frees admins from manual maintenance, enabling them to focus on work that improves their Workday investment: managing changes, deploying new capabilities, and optimizing what's already running.
The best starting point for agentic AI isn't the most complex use case; it's one where the value is clear and the work is easy to govern. For IT teams, that's release management. Workday’s Adoption Agent delivers value from the first release, which gives IT teams the proof they need to earn buy-in for whatever comes next.
Want to learn more about how Adoption Agent can help save your team time? Join our upcoming webinar.
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