Roelof Kistemaker, chapter lead of both people rewards and recognition and people insights and technology at Roche, a Workday customer, put it this way: “We want to avoid having a group of leaders sitting in a room deciding on a process, then announcing the change to the organization. Rather, we get team members to work on design sprints, empowering the people who are closer to the work to design what the organization should look like. Sometimes it's a bit uncomfortable for people because they like to be given the answer, but we find that an iterative process based on trust is a much healthier way of working.”
By focusing on cross-organizational conversations, CHROs can increase internal alignment around the means of digital transformation. By adopting and socializing tools for agile planning, they can help accelerate and simplify organizational change.
The New In-Demand Skill Set
Firms that have enjoyed significant progress in deploying AI, ML, and RPA are more than twice as likely to derive high levels of revenue from digital than those that have made little or no progress. Achieving these results requires a workforce with knowledge of smart technologies.
More than one-third of all respondents ranked the ability to work with AI, ML, and RPA as their most sought-after skill over the next five years. It’s also the skill their employees are most likely to lack. Training existing employees on how best to use this type of technology positions the organization to adapt while accelerating digital growth.