Collaboration Champion Award: Recognizes customers who promote the exchange of ideas, share solutions, and help build a more engaged customer community.
Enabling Collaboration Discussion Sessions
Our first collaboration champion award winner is Monument Health, an organization that collaborates with other Workday customers and Workday to identify the product improvements they need. Monument Health identifies product innovation opportunities and creates and socializes customer brainstorm sessions focused on sharing best practices and the benefits of implementing a solution.
When feature releases occur, this group continues to share discoveries in collaboration discussions. This aligns efforts, results in transparency, and builds partnership between customers and Workday resources. Dozens of Workday customers collaborate in these discussions focused on finance, HR, payroll, and supply chain management. During discussions Workday representatives capture customer input and provide real-time solutions.
Creating Partnership Through Massive Innovation Transformation
Our second collaboration champion award winner is Spectrum Health. The Spectrum Health team actively participates as a design partner and an early adopter of innovative Workday solutions. Examples of their collaboration include participation in an early adopter program for an inbound electronic data interchange work area, in feedback and planning sessions with development partners, business partners, and in joint feedback sessions with Workday product teams.
In addition, Spectrum Health has been active in a Workday customer supply chain management group where they collaborate with other Workday customers to brainstorm innovation improvements and problem-solve any challenges. They’ve developed ideas to support a long-term vision for requisitioning that will improve user experience, make it easier for users to find the correct products, and reduce costs by directing users to contracted supplies.
Digital Transformation Award: Acknowledges customers who use Workday to enable new business models, expand service lines, open new markets, change how services are delivered to end users, and/or change how the organization collects, processes, and uses data.
Enabling Improved Business Functionality
Our first digital transformation award goes to Prisma Health for its virtual deployment of Workday Financial Management, Workday Human Capital Management, supply chain management for healthcare, and M&A integration. Benefits to Prisma Health include standardization of key business processes across hospitals, practices, team members, and providers.
This transformation enables enhanced functionality and implementation of Workday People Analytics, Workday Prism Analytics, and Workday Journeys, among other applications. Results include enabling ERP functions across hospitals and physician practices, consolidation of general ledgers, centralization of previously disparate systems, self-service, and mobile design configuration. New management dashboards enable better decision making, deliver on-line availability of real-time data to improve operational efficiency, and integrate data sharing and data visibility between operations and organizational entities.
Developing a Stronger Foundation for the Workforce of the Future
Our second winner of the digital transformation award is Intermountain Healthcare, which is improving its analytics capability to support workforce planning, diversity, equity, and inclusion efforts, and talent acquisition. Benefits include self-service analytics functionality and scalable, customer-centric HR operations functionality.
Due to this transformation, business partners can now access robust data via Workday People Analytics and Discovery Boards. HR employees develop a higher analytics capability via monthly training and open office hours to better support the workforce. Employees and leaders are changing their behaviors; before requesting support on gathering data from the HR analytics team, they use the self-service model. As a result, the analytics team is reducing its backlog of support requests.