A chronic labor shortage—which intensified during the pandemic—continues to challenge the healthcare industry. This talent crisis has increased urgency around the preexisting need to retain and empower talent, as well as optimize the current workforce.
We talked with Vince Vickers, principal and national healthcare consulting leader at KPMG, about the roots of this challenge and how technology can help engage, retain, and empower healthcare workers, so they can deliver quality, cost-effective care. Watch the video of our conversation.