Workday leaders predict the top AI trends for 2025, including the growing importance of human-machine collaboration, strategic AI investments, and the need for uniquely human skills in the age of automation.
In this article, we discuss the top AI trends in 2025:
The age of AI is upon us, but it’s not about machines replacing humans. It’s about humans and machines working together in unprecedented ways. In 2025, the most successful organizations will be those that understand this dynamic interplay.
Want to know what’s next? Here are the AI trends Workday leaders anticipate will reshape the global landscape in the coming year—and why business leaders should be paying attention.
Kathy Pham, vice president of artificial intelligence at Workday, believes that the world will witness a profound shift in the relationship between humans and machines. AI will take on tasks once thought to be exclusively human, but this doesn’t mean the end of human value. Instead, it’s an opportunity to redefine roles and rediscover what truly makes the workforce uniquely human.
While the consumer world has embraced AI with tools such as ChatGPT in recent years, the enterprise world is still navigating AI’s vast potential.
In 2025, businesses will focus on building practical AI applications that streamline operations and empower employees. This includes applications such as leveraging AI to streamline onboarding processes, freeing up time for HR teams to focus on building relationships with new hires. Organizations may also look to use AI to accelerate innovation cycles, allowing employees to dedicate more energy into creative problem-solving.
This harmonious balance between human and machine will unlock new levels of productivity and innovation. By embracing AI, business leaders can build a future where technology empowers the human element, allowing every individual to be seen, heard, and celebrated.
In 2025, businesses will focus on building practical AI applications that streamline operations and empower employees.
This human-machine partnership equips employees with AI-powered assistants, enabling them to work smarter, not harder. AI accelerates innovation, empowering organizations to achieve breakthroughs and amplify the thrill of discovery. This extends to communication, where AI can draft messages, suggest appropriate tones, and translate languages, freeing employees to focus on building genuine connections.
By embracing AI as a collaborative partner, business leaders can create a workplace where technology complements and enhances human capabilities, leading to greater efficiency, innovation, and employee satisfaction.
Get ready for a new era of social impact, where technology and human compassion join forces to create real change. Carrie Varoquiers, chief philanthropy officer at Workday, predicts that AI will be the driving force behind a revolution in social good. By maximizing the power of AI, nonprofits can amplify their impact, reach more people in need, and create a more equitable world.
AI can help nonprofits work smarter by matching individuals with the causes that need their skills the most. AI can also enable nonprofits to personalize their outreach, ensuring that every donor feels seen and valued. Furthermore, AI can allow nonprofit organizations to have a crystal-clear view of their impact, helping them make the most of every dollar.
With AI as its ally, the nonprofit sector is also poised to tackle the world’s biggest social challenges. For example, AI can help identify groups of individuals at risk of unemployment, enabling nonprofits to provide timely support. AI can also optimize disaster relief efforts by analyzing data to assess needs and allocate resources effectively. Additionally, AI algorithms can be instrumental in combating future pandemic outbreaks by closely monitoring and predicting the spread of infectious diseases and providing early warnings to healthcare organizations and governments.
Robots may not be taking over, but they will make our lives a whole lot easier. David Somers, chief product officer at Workday, sees a future where AI not only assists with tedious repetitive tasks like expense reports and document scanning, but can also autonomously perform tasks for users to supercharge human decision making.
In 2025, organizations will start to leverage AI agents to transform entire job functions, such as talent acquisition. Imagine the ability to proactively source passive candidates, automate candidate outreach, and recommend top talent for open roles—significantly reducing time-to-fill and improving hiring quality. This will allow recruiters to focus on what truly matters: building relationships and elevating their strategic impact.
The key is finding the right balance. While AI will undoubtedly transform how work gets done, human expertise will always be essential. The most successful organizations will be those that embrace AI as a powerful tool to augment human capabilities, not replace them.
In the coming year, organizations will harness AI to transform key areas of business such as employee self-service, making it more efficient and personalized. AI-powered chatbots will become the first line of defense, handling routine inquiries and freeing up HR professionals to focus on more complex issues.
In 2025, organizations will start to leverage AI agents to transform entire job functions, such as talent acquisition.
AI will also revolutionize supply chain management, optimizing inventory levels, predicting demand fluctuations, and streamlining logistics. This means lower costs, increased efficiency, and a more agile response to market changes.
And as cybersecurity threats become increasingly sophisticated, AI will play a crucial role in safeguarding businesses. AI algorithms will act as vigilant guardians, detecting and preventing cyberattacks to protect sensitive data and ensure business continuity.
Zane Rowe, chief financial officer at Workday, emphasizes that senior management, particularly CFOs, will be crucial in driving AI adoption. Clear communication and transparency around AI investment decisions will be essential to demonstrate ROI and secure buy-in from stakeholders. Furthermore, CFOs will need to be agile in distinguishing high-value AI initiatives from those that may not yield significant returns, ensuring that resources are allocated strategically to maintain a competitive edge.
Gartner predicts that by 2025, AI will be in widespread use by large organizations, with 75% of CFOs implementing AI to enhance decision-making. This means CFOs will need to become AI champions, advocating for strategic investments and ensuring that AI initiatives are aligned with overall business goals. CFOs will also need to develop a deep understanding of AI technologies and their potential applications, enabling them to make informed investment decisions.
CFOs hold the key to unlocking AI’s full potential within their organization. To make smart investments, they need to think strategically. This means aligning AI initiatives with the big-picture business strategy, ensuring every dollar spent supports those overarching goals. It’s also crucial to focus on measurable outcomes, using KPIs to track the impact of those AI investments and demonstrate a clear return. And don’t forget the human element—investing in talent and skills development is essential to ensure your teams can effectively leverage those shiny new AI tools. By taking this strategic, data-driven approach, CFOs can position their organization to win big in the age of AI.
Gartner predicts that by 2025, AI will be in widespread use by large organizations, with 75% of CFOs implementing AI to enhance decision-making.
The following are just a few of the ways that AI is poised to revolutionize the business landscape in 2025. To truly harness its transformative power, business leaders need to adopt a proactive and strategic approach. Here are three key takeaways to guide organizations in the age of AI:
By embracing these takeaways, business leaders can successfully navigate the evolving AI landscape and create organizations that are both innovative and human-centered.
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