Growing and Engaging Our Healthcare Community in a Digital Environment
What’s most inspiring, though, is seeing how engaged our customers are with each other, sharing best practices on their Workday deployment journeys, and helping other healthcare leaders prepare their organizations for change.
For the past six years, we’ve gathered healthcare customers and partners to connect and collaborate during our annual summit . But in late 2020, in the interest of safety and the spirit of agility, we brought our community together for our first-ever digital healthcare summit. Customers from across the country were able to share perspectives on the year from across business functions, including finance, human resources, IT, and supply chain management.
Furthering Innovation for Our Community
In another piece of feedback provided by KLAS Research, the vice president from a healthcare organization shared: “It is unique that Workday engages the customer so much in the development of new functionality. We can help influence the development of the product. So when the product is rolled out and available for our use, we know exactly how to use it, what it was intended to do, and how to configure and support it.”
Updates and enhancements we’ve added this year to support innovation, collaboration, and business continuity include:
Workday Strategic Sourcing. This application allows sourcing and procurement teams to streamline the source-to-contract process to deliver better business outcomes, strengthen supplier relationships, bring more spend under contract, mitigate risk, and optimize key supplier and stakeholder engagement.
Workday Talent Marketplace. This talent optimization innovation leverages a machine learning-powered skills foundation to help organizations more effectively redeploy, reskill, upskill, and develop employees to meet evolving needs.
Workday Learning Center. Powered by Workday Extended Enterprise, the Workday Learning Center offers our customers a central place for all training content and certification programs. This enables us to provide new customers with an early, hands-on introduction to using Workday, simplify continuing education for all users, and deliver a modern, interactive learning experience.
Workday Help and Workday Journeys. These new offerings expand the power of Workday People Experience by enabling customers to personalize employee experiences at a time when frontline caregivers need to feel as supported as possible. Workday Help provides intuitive knowledge and case management that drives faster resolutions, while Workday Journeys guide workers through transitions and moments that matter, such as onboarding or safely returning to the workplace.
Workday continues to support customer needs by enabling improved data and analytics functionality, flexible scenario planning, advanced talent management, and streamlined supply chain management. As a result, when circumstances change, our customers can pivot quickly to drive success in their organizations.
At Workday, we’re proud of our partnership with leading healthcare organizations. As our healthcare community continues to grow, we’ll continue to listen closely to the challenges and needs of our customers, and deliver innovations and solutions that meet their top business needs and priorities.
Learn more about why Workday is named Best in KLAS for ERP and Talent for the fourth year in a row.